Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version of this car already has a recall. GM should be held accountable for this design flaw.

- Tampa, FL, USA

This is a continuing concerning issue that I've experienced resulting in a major safety hazard, that intel the RWD differential/drivetrain, which is a common safety concern with the 2014 CTS Sedans. There are no recalls from the persistent complaints and concern about this issue. The wearing down of the pinion seal, causing leaks, that have been repaired several times, which constantly reappears, after months to a year of being repaired at certified Cadillac dealerships. Now the GM/Cadillac dealerships are highly recommending a full differential replacement. Unfortunately, there are no differential parts nationwide to repair the issue. The GM manufactures have either discontinued the part or it's been express the parts are on back order from 3 to 6 months, or even up to a year to receive that particular part, yet there's still no recall on this issue. This safety concern needs to be address ASAP. This can prevent power to RWD, causing an accident at driving speeds, damaging the internal drive train as well. Other motorist, as well as passengers and vehicle operator would be at great risk, if this issue is not resolved. It's also costly and very expensive to repair. I have paid for a tremendous amount of money trying to get this reoccurring and repetitive issue resolved, without a reasonable resolution from GM or and Cadillac dealership to even offer a goodwill repair for this problem.

- Arlington, TX, USA

Ive received an official diagnosis from Cadillac, I need a rear differential replacement due to safety issues. If the wheels lock while driving, it can cause an accident. There is a recall associated with the same year Cadillac, but only the sport version so they refuse to fix mine. My car has only 80k miles on it and it was not supposed to go bad so early. It is NOT my fault. It is obvious that Cadillac used a poor quality rear differential when the vehicle was made, resulting in a possible accident threatening my own and other lives on the road. On addition to that, they gave me a quote for $3400 to fix the vehicle. Im asking you to please help me fight this case. The dealer admitted that they fix rear differential issues on this model all the time so it is an obvious issue resulting in innocent people having to go broke fixing a faulty part. This webpage is not letting me upload the official document so please contact me so i can send it over email.

- Dunedin, FL, USA

Bought this car and after buying it, I heard a vibration. First I thought it was the road and then thought it was the tires. I started checking around for tires when it became very noisy so I called the dealer. He first said it was the power train fluid needed changed but later called and said it was the torque converter. This car has less tha 40,000 miles.

- Port Charlotte, FL, USA

The cue infotainment screen cracked/webbed while my car was parked in my jobs parking lot. This caused all features using the screen including handsfee for calls inoperable. The dealer states this is a known recurring issue with the 2014 cue screens. Apparently they are prone to delaminating and cracking due to a poor manufacturing GM design. They stated they do not have a recall for the screens yet and the repair will be out of pocket.

- Bear, DE, USA

I have a 2014 Cadillac Cts and the cue was replaced about 4 years ago when it was under warranty. Now the cue screen has cracked on the left side and gone out again. I cannot pair my phone to the car or adjust the temperature from the top or feet area. This is ridiculous. I also see now there are numerous complaints regarding this faulty system. This needs to be recalled and properly fixed.

- San Fernando, CA, USA

While driving, the cue system became inoperable and had a delayed response to touch. The vehicle was being driven on a highway travelling approx 65 mph. I pulled over to record video of the system not responding. Additionally, there are times when I put the vehicle in reverse and the backup camera doesn't not turn on as it is supposed to.

- Austin, TX, USA

Driving down frontage road at aprox. 30 mph my sunroof exploded suddenly and began to fall into the car. No evidence of anything striking the sunroof and temp. Not an issue. Car was in motion and driving straight forward on road.

- Slc, UT, USA

Engine light turns on and misfire.

- Rochester, NY, USA

7/15 oil change and tire rotation (after rotation, car was pulling to the right) mentioned mold/mildew smell and in take personnel set up an appointment to address both rotation and ac smell for 7/27 7/27 - 8/7 re-worked the rotation problem addressed the ac smell issuesaid it would take a few weeks to get the smell out (it did not) 8/25 -8/27 addressed ac smell issue again and service department said it was fixed (it was not) 9/3 - 9/16 car still had ac mold smell present replaced evaporator core and said car was smell free it was not! it emitted odor the day that I drove it out of the service department. 9/21, called senior advisor, on line and I requested first senior advisor handling my case call me back by the end of this week with a resolution to the on-going mold problem. This advisor still asked that I call back if initial advisor if she does not get back with me. Told her that was unacceptable because I believe the problem now rests with GM Cadillac division. Emphasized medical reasons for breathing in mold/mildew from the system which could lead to dire consequences to me, personally, as well as others who are experiencing the same odor. 9/23 called corporate rather than customer service number and spoke to a person who supposedly was above the level of senior advisor.. she said that GM has a protocol that was being followed by the senior advisor handling my case and she would get back with me and follow the GM protocol which has not been explained to me and I cant find their protocol on line. I have asked for a full GM vehicle refund because they cannot fix the problem. I believe that GM knows they have a problem and are choosing "bandaid" methods that do not resolve the mold/mildew problem thus endangering the well being of their company's vehicle owners. Not right on many levels!

- Brentwood, TN, USA

Purchased a new 2014 Cadillac Cts, window sticker showed clearly and as a selling feature that the car received a government 5 star safety rating for frontal crash, driver and passenger and for roll over. Five months later, May 16, 2014 I received a letter from Cadillac stating that there was an error and the car did not receive a 5 star government rating and they sent me a new window sticker.. I feel this is false advertising promoting the safety of the car based on us government safety rating. Thank you

- Woodbury, NY, USA