This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Cadillac Cts. The contact stated that while driving at night, he was informed that the driver's side headlight was not illuminated. The contact inspected the vehicle and confirmed that the headlight was not illuminated. The vehicle was taken to heritage Cadillac, Inc. (303 w roosevelt rd, lombard, il 60148) to be diagnosed. The contact was informed that the seal on the headlights were improperly installed and that there was a cost to repair the headlights. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 31,000.
- Gary, IN, USA
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- Gary, IN, USA