10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
36,696 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Cadillac CTS suspension problems

suspension problem

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2012 Cadillac CTS Owner Comments

problem #5

Nov 012022

CTS

  • miles

A D V E R T I S E M E N T S

The Sub frame has a crack where it connects with the control arm I posted a picture in the forum group for Cadillac owners of the same vehicle and over 20 owners I-??ve counted have the same crack in the same location it has unfortunately failed for some members already. I fear that this was an engineering flaw that needs to be taken care of or examined before some one can get seriously hurt or lose there life by having the sub frame fail causing the control arm of the front wheel to fall off I have multiple pictures of separate vehicles that have the same crack and even one that fully broke apart at the same location. Please take a look at this as this I fear could break at any time and I fear many Cadillacs are driving around with this same engineering flaw

- Palmdale , CA, USA

problem #4

Apr 252018

CTS

  • 86,478 miles
The contact owns a 2012 Cadillac Cts. While driving at an unknown speed, the rear driveshaft and the support bearing caused the vehicle to shake violently. The vehicle was taken to Cadillac norwood (700 boston providence hwy, norwood, MA 02062) where it was diagnosed that the support bearing needed to be repaired. The vehicle was repaired. A few days later, while driving, the engine overheated. The vehicle was taken back to the same dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 86,478.

- Sharon, MA, USA

problem #3

Apr 202016

CTS

  • 70,000 miles
The contact owns a 2012 Cadillac Cts. While driving 55 mph merging onto the highway, the contact heard an abnormal sound near the front end of the vehicle. It was discovered that the passenger side suspension separated from the vehicle. The vehicle was towed to the contact's residence, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

- Miami, FL, USA

problem #2

Apr 202016

CTS

  • miles
The contact owns a 2012 Cadillac Cts. While driving approximately 60 mph, a loud noise emitted outside of the vehicle. The front passenger side tire and lower control arm detached completely. In addition, the brakes, rotors, and other suspension support detached onto the road. The vehicle crashed into a concrete barrier. The driver sustained a lower back injury. The front seat occupant suffered from a bump to the head. The injuries required medical attention. A police report was filed. The vehicle was towed to the contact's residence. The manufacturer was not notified of the issue. The failure mileage was unavailalbe.

- Miami, FL, USA

problem #1

Jun 262014

CTS 6-cyl

  • 27,000 miles
As I approached a street from a store parking lot, I stepped on the brake but the car did not slow. As I saw I was not going to stop, I tried to steer the car to the right to try to avoid crossing into traffic. The steering wheel would not turn. I was going very slowly and saw the face of the driver of the car that hit me. That car hit my car twice. Once in the front left corner and then in left rear corner, as my car spun 90 degrees to the right from the first impact. Someone asked me if my car had turned off. I said I didn't know because the engine is so quiet. A responding sheriff's deputy told my husband the driver who hit me said he saw me looking at him and was sure I was going to stop. Later analysis by a Cadillac technician revealed error codes from the front wheel speed sensors. I have been told a wheel speed sensor malfunction can affect braking.

- Houston, TX, USA

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