This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Cadillac Cts. While driving approximately 60 mph with the radio in activation, the engine stalled without warning. During the engine failure, the radio remained in operation. The contact was able to restart the engine after two attempts. The vehicle was taken to an authorized dealer for diagnosis where the technician was unable to locate the problem. The manufacturer was notified of the defect. The approximate failure mileage was 1,747. Updated 02/15/12 the consumer stated all power to the dashboard, steering and brakes ceased during the failure. The service technician was unable to determined the cause of the stalling, but a software download had been performed that would probably take care of the problem. Updated 02/24/12 the consumer has since traded the vehicle. Updated 03/09/12
Vehicle stalled or tried to stall in traffic while in motion at approximate speeds of 25-35 mph approximately 10 times over a distance of approximately 6-8 miles. Was towed to dealer. On 10-18-11 service advisor called me and advised complaint could not be duplicated and had performed normally during a test drive (approximately 1 mile) and vehicle could be picked up. Vehicle was picked up and performed normally for approximately 10 miles and then stalled twice while in motion in traffic at speeds of approximately 25-35 mph. Vehicle again was towed to same dealer. On 10-21-11 I was advised problem was experienced during a test drive of approximately 15 miles. Vehicle remains at dealership pending a solution to problem.
- Prescott Valley, AZ, USA
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- Dix Hills, NY, USA