10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
33,119 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Cadillac CTS suspension problems

suspension problem

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2009 Cadillac CTS Owner Comments

problem #8

Sep 032017

CTS

  • miles

A D V E R T I S E M E N T S

2009 Cts Cadillac. Consumer writes in regards to rear suspension safety recall. The consumer stated the suspension failed while driving, spinning the vehicle towards on coming traffic. The vahicle was repaired. The consumer requested that the vehicle be inspected.

- Woodbridge, VA, USA

problem #7

Aug 072016

CTS

  • miles
The drivers side rear axle is loose and I have researched that this is a coomin problem with this model. Expensive for consumer to replace this part. Dangerous to driver if this part breaks. Causes uncontrollable shaking, and loud noise when starting off. Cadillac has the bright idea of sealed hubs and axle boots, makes diagnosing this problem difficult:

- Haleyville, AL, USA

problem #6

Aug 152014

CTS

  • 60,000 miles
Severe tire damage due to movement of lower control arm anchor points on 2009 Cts-V resulting in contact of tire (sidewall) with lower control arm while turning, merging and/or entering the flow of traffic. In addition to contact damage, the movement of lower control arm anchor points can result in miss alignment of tires resulting in excessive and sudden wear of tires resulting in exposed threads and other tire structures. Particularly on the extreme inside edge and, in the case of contact with control arm, inside sidewall of the tire which is difficult for the driver to detect and could put the driver and the general driving public at risk of the tire "blowing out" suddenly.

- Mission Viejo, CA, USA

problem #5

May 262013

CTS 6-cyl

  • 81,372 miles

A D V E R T I S E M E N T S

Driving down the interstate highway going about 65 - 69 mph, the right wheel tire started shaking violently, and squealing then, it started wobbling but I was able to get it to come to a complete stop after it spun around a few circles. I got out of the car and noticed that the right rear wheel was sticking out and crooked. I took the car to the dealership right after that, and they replaced the knuckle, link, bolt and tire rod. The suspension got extremely messed up that I've still been unable to get the suspension back to somewhat normal. This costed me $948.01.

- Dallas, TX, USA

problem #4

Apr 242014

CTS

  • 84,569 miles
Clanking noise and steering difficulty when hitting small bumps or chuck holes in the street. Rear end shifts back and forth on slightly rough roads at even low speeds.

- Kansas City, KS, USA

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problem #3

Mar 072013

CTS 6-cyl

  • 34,000 miles
At first, the car wasn't running straight. When I drove straight on an interstate, the steering wheel was about five degrees clockwise. Therefore, I went to the local Cadillac dealer, [xxx], for a wheel alignment. After the alignment, the car ran pretty good, until it ran over a small bump on the road. When I ran over the bump, the car suddenly ran toward the right. I tried to turn left, but it didn't work for about half a second. After half a second, I controlled the car, and it worked fine. I made an U turn, and went to that place again, and it happened again. I went home, grab my meter and my thermometer, and went back to that place. The road temperature was 33.1 degrees, and there was no ice on the road. The bump was about 4 inches over the road. I took the car to the dealer next day, and they checked almost everything. However, they're unable to identify the problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- West Lafayette, IN, USA

problem #2

Jan 102010

CTS 6-cyl

  • Automatic transmission
  • 10 miles
The contact owns a 2009 Cadillac Cts. The contact was entering a residential driveway 2 mph when the front end of the vehicle began to lower and drag toward the ground. The failure recurred only when entering and exiting a driveway or when driving on road surfaces with five to six inches of snow. The vehicle was taken to an authorized dealer where they informed the contact that the vehicle was functioning as designed. The vehicle was not repaired. The failure mileage was approximately 10. Updated 05/03/11 the consumer stated the vehicle sits too low to the ground, which caused the front end to drag. Updated 11/16/11

- Chicago , IL, USA

problem #1

Jun 012009

CTS

  • 5,000 miles
Vibration in steering wheel, floor and seats. Also a thumping sound coming from tires during the first few miles of driving. At times the vibration is so bad you can see the steering wheel shimmy from side to side. The dealership replaced two of the oem Michelin tires which did not resolve the problem. Then they force road balanced the tires a couple of times, again did not resolve the problem. Dealership now stating they cannot duplicate the problem.

- North Port, FL, USA

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