This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle has been leaking water and nobody knows where the leak is coming from. Whenever it rains, there is a pool of water on both the driver's floor mat and the passenger's floor mat on the driver's side. You can also witness water coming down from the rearview mirror. Also, the driver's seat has sunk in and is no longer operational. I have called Cadillac motor company regarding these defects and all that I was told is that the vehicle is out of warranty. I tried to explain to them that this problem is a common occurrence with Cadillac vehicles because I experienced the same issue with my Cadillac eldorado. The problem with my Cadillac eldorado was so bad that I had to get rid of it. I bought the 2008 Cadillac Cts and after many years, I started having the same problem. The water leaking issue and malfunction of the driver's seat can pose a deadly risk to the driver. If the issue that I am having now is the same issue that I had with my eldorado, then, there is a problem with the design of these vehicles. Cadillac must be asked to look into these issues and have them corrected before it is too late for the unfortunate drivers like me.
The contact owns a 2008 Cadillac Cts. The contact stated that the vehicle stalled intermittently. The dealer recommended that the contact remove all the items from the key ring except for the ignition key and fob. The contact heeded the dealer's advice, but the failure persisted. The vehicle was able to be restarted. The VIN was excluded from NHTSA campaign number: 14V394000 (electrical system: Ignition). The contact also notified the dealer several times pertaining to the driver seat fracturing and collapsing. The seat was not diagnosed or repaired. The contact stated that a bolt needed to be replaced and the lower seat track needed to be aligned. The driver seat made a loud noise. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 110,000.
The front drivers seat frame on my 2008 Cadillac Cts is broken. This could of caused a serious problem if it dislodged. I am having it fixed today @ Cadillac at a cost of over $800. I have asked that the dealer to put the seat frame in my trunk if needed I can send it somewhere. Even though there is 60,000 miles on the cars, this is not a part that should break.
- New City , NY, USA
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- Smyrna, TN, USA