This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Cadillac Cts. When the vehicle was first purchased, the contact noticed that it would shake when starting. In addition, the radio and cruise control failed. The dealer stated that there were no failures with the vehicle. While driving 10-15 mph into a parking lot, the contact noticed black smoke under the hood of the vehicle. She pulled over, raised the hood, and flames engulfed the vehicle. The police contained the fire and filed a report. The failure and current mileages were 27,800.
The display on the radio will only show one word of the artist or song. The dealership said that this was a flaw of the 2007 Cts radio and there was nothing that could be done. I contacted Cadillac and the restated what the dealership said and based her conclusion on the dealerships testing on one other 07 Cts. This is disappointing since I paid an extra $1,500 for the bose system.
- Goodyear, AZ, USA
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- Fayettville, NC, USA