This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2006 Cadillac Cts which I've had for two years. Last night while parked in my garage, my sunroof shattered. After inspection I noticed that no debris had fallen on it and to my knowledge there were no existing cracks or scratches. I looked into it and reviewed multiple complaints and the fact the NHTSA has investigated this problem with Cadillac before. I am taking the vehicle to a Cadillac dealer tomorrow, but after speaking to them on the phone they made it clear that they think the sunroof shattering was a result of something I did.
- Corona, CA, USA
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- Corona, CA, USA