The contact owns a 2005 Cadillac Cts. The contact was driving 65 mph and crashed into snow removal equipment. The air bags failed to deploy and the contact sustained injuries to his/her legs. The police were contacted and a report was filed. The vehicle was destroyed. The manufacturer was not contacted. The failure and the current mileages were 62,000. Updated 04/27/12 the consumer stated there were injuries to both wrist and forehead, as well as numerous cuts and bruises. Updated 06/13/2012 updated 07/03/12. Updated 08/28/12.

- Coeur D Alene, ID, USA

My "service air bag" light came on recently and I also noticed that the passenger airbag would detect a person in the passenger seat. I went online to discover that there was a recall on 2005 Cadillac Cts models. When I took my car to the GM dealership they stated that there was no recall for my car and said that they could look at it but I would be charged to fix it. I then called my nearest Cadillac dealership and they also stated that my car had no recalls on it and that I could take it in to be fixed but they would charge me. My vehicle only has 68,000 miles and I feel that my vehicle should be included in the recall for this issue.

- Dallas, TX, USA

In January I heard there was a recall on the 2005 Cadillac Cts for a possible failure of the passenger seat air bag sensor. In late February while on vacation, the air bag service light came on every time I started my car. I then noticed the passenger air bag on/off message on the rear view mirror showed the air bag was off all the time. Even when someone was in the passenger seat it showed off. Upon returning from vacation in early March, I called the Cadillac dealer where I purchased the vehicle in December 2004 and was told that according to General Motors records my vehicle was not involved in the recall for the air bag sensor (10V-644000). I then called Cadillac customer assistance and was told the same thing. I asked why my vehicle was not involved when it appeared I was having the problem addressed in the recall. I was told I could wait to see if it would be in the future and I told the representative that if I waited it would negate the purpose of having a passenger air bag if it would not work. I was told I could have the repairs completed at my expense but as far as they were concerned my vehicle was not in the previously mentioned recall. On March 7, 2001 I had the vehicle check at my local repair shop and they verified the passenger seat occupant sensor had to be replaced. They installed the new module kit and it cost me $451.78. I called Cadillac customer assistance and was told my vehicle was not involved in the recall even though I had the problem addressed in the recall. I'm seeking reimbursement for repairs that should have been fixed under recall 10V-64000.

- Westfield, IN, USA

The contact owns a 2005 Cadillac Cts. The contact stated that as a passenger exited the vehicle, the passenger air bag warning light illuminated. The vehicle was taken to the dealer where the contact was advised that there was a recall for the failure under NHTSA campaign id number: 10V644000 (air bag: Frontal: Sensor/control module) but the contacts vehicle was not included. The vehicle was not repaired. The failure and current mileage was 85,000.

- Hatboro, PA, USA

The contact owns a 2005 Cadillac Cts. The contact stated the passenger air bag warning light continued to illuminate stating the air bag was inoperable. The contact referenced NHTSA campaign id number: 10V644000, (air bags: Frontal: Sensor/control module) and stated that the manufacturer advised that the VIN was not included in the recall and offered no further assistance. The failure mileage was 59,000.

- Wilmington, DE, USA

I heard about the recall on the 2005 Cadillac Cts regarding the air bag passenger sensing system and so I called and was told my VIN was not included in the recall. But as I explained to them, I replaced that exact item in November of 2009. My VIN number is [xxx] and I feel like I should be reimbursed for this repair. Please include my vehicle in this recall. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mason City, IA, USA

The contact owns a 2005 Cadillac Cts. The contact started the vehicle and the air bag service warning and front passenger air bag off indicator lights were illuminated. When the air bag service switch was engaged the illumination would stop although the front air bag warning indicator remained illuminated until the engine was turned off. The failure occurrences were continuous whether the front passenger seat was occupied or not. The vehicle was taken to an authorized dealer who informed the contact that both the passenger sensing system and the passenger seat would need to be replaced to correct the failure. There was a recall associated with NHTSA campaign id number: 10V644000 (air bags: Frontal: Sensor/control module) but the contacts VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 73,000.

- Wantagh, NY, USA

2005 Cadillac Cts - the caller's vehicle was involved in an accident while driving at 55 mph. Upon impact, air bags did not deploy. The vehicle went off the road and hit a tree. This was on the driver's side front. There were no indicator lights on prior to the accident. The vehicle has not been inspected by the dealership, and insurance company totaled the vehicle. The caller saw no reason for the air bags not to deploy.. two injured were injured in this crash. T a police report was taken. There was no fire.

- Marion, AL, USA