The contact owns a 2005 Cadillac Cts. While driving approximately 55 mph, the rear wheels locked up without warning. The vehicle came to a screeching halt. The vehicle restarted eventually, but would not move forward. The vehicle had to be towed. The ECM was replaced approximately seven hours prior to the failure. The current mileage was 31,175 and failure mileage was 31,152. Updated 03-18-08 the battery was replaced, the side mirrors were inoperative and the struts were worn.

- Snowmass Village, CO, USA

I leased a 2005 Cadillac Cts in July of 2005 for a 3 year lease agreement. Since I have had the car it has been in the dealership 5+ times for issues. Battery has been replaced, recall on the fuel gauge, drivers door handle plastic peeled and was replaced, radio replaced due to radio buttons peeling. During the first 9 months of my lease I noticed that the radio buttons (channels 1-6) began to peel. The synthetic material is very soft and cheap (acknowledged by the dealer). I alerted the dealer and told them what was occurring and they said bring the car in and we'll fix it. The service manager at colonial Cadillac acknowledged that the synthetic material could be easily rubbed off with any type of oils (hands, fingers, lotions, etc.), and Cadillac would fix the issues when it occurs. The dealership replaced the entire radio (even though just a few buttons were torn) with no cost to me. On another occasion the drivers side door handle was also peeling. The peeling was the same issue as the radio buttons. I called the dealership and brought the car in to have the handle replaced, and the dealership replaced it with no cost to me. In November 2006, the same issue re-occurred with my radio buttons (buttons 1 & 2). I made an appointment to have the car be brought into the dealership and the service manager said they would fix the radio by replacing the radio once again. In early December 2006 I put an air freshener in the vent (one of those air fresheners that attach to the vent with oils). A very small amount of the oils spilled onto the vent and the top of the radio causing the cheap synthetic materials to peel. The dealership refused to fix. I could not find one instance in my lease agreement that says if the synthetic material on your dashboard, radio and door handles is not covered. I would appreciate any assistance as I have searched the internet and found many other drivers with the same issue.

- Stoneham, MA, USA

Events leading to failure: No abuse, no tire burning. Vehicle used for commuting and job related purposes. Problems & resolutions: 7/11/2005 7/18/2005 problem shifting - dealer could not verify sunroof rattling - dealer could not verify right-rear sail panel broken - warranty repaired pixels burn on nav screen - nav unit replaced wheels scratched - dealer paid for repair front panel loose - replaced loose panel 7/25/2005 7/27/2005 left-rear panel broken - warranty repaired competition mode not working - warranty repaired dash panel loose - warranty repaired 8/22/2005 8/24/2005 wheel hop - service bulletin warranty repair hard to put in reverse - dealer says normal grinding when shifting - aligned exhaust system sunroof rattle - dealer could not verify sunroof material loose - warranty repaired 10/19/2005 10/23/2005 fuel gauge malfunction - warranty repaired 11/21/2005 11/23/2005 sunroof rattle - dealer could not verify drivetrain rough - dealer could not verify clunk when shifting - dealer could not verify car pulls to the right - tires bald @ 9000 miles battery failure - warranty repaired grinding in 5th gear - dealer could not verify 11/29/2005 12/1/2005 rattle from rear - warranty repair suspension right-rear panel broken - warranty repair; dealer warned this would not be covered under warranty anymore as "someone" is braking the panels on purpose 2/6/2006 2/8/2006 clunk from rear - dealer replaced differential/drivetrain unit under warranty. 5th gear sometimes hits reverse - could not verify grinding noise in reverse - dealer forgot to check unit won't play cds - replaced navigation/radio 2/15/2005 2/17/2006 grinding noise in reverse - dealer replaced transmission under warranty; area rep advised they will not replace future failures. Competition mode not working - warranty repaired.

- Philadelphia, PA, USA