This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Cadillac Cts. The contact was driving approximately 40 mph, approaching a stop sign when the vehicle jerked and surged forward unexpectedly. The failure occurred whenever the vehicle was at stop sign or traffic light. The vehicle was taken to an authorized dealer and the technician was unable to duplicate the failure. The vehicle had not been repaired when the complaint was filed. The contact had significant concerns regarding the potential safety hazard. The failure mileage was 82,000. Updated 9/22/10 the consumer stated he experienced a hesitation and surge when accelerating from a stop. The consumer stated he was able to correct the problem by cleaning the air intake that had an oily dirty film on it. Updated 09/24/10 updated 04-14-14 the consumer stated the low beams are poorly illuminated.
The dimmer switch stays on, and consumer would be unable to see the instrument panel during daytime. The dealership was notified, but did not resolve the problem.
- Bloomington, IL, USA
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- South Bend, IN, USA