This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Cadillac Cts which was purchased in May 2009. The right front tire rod fell off of the vehicle while driving out of a parking space. The vehicle was towed to the dealer; however, the repair parts were not available. The manufacturer stated that they are not liable for the failure. The manufacturer offered $100 off of the next routine service appointment. The VIN was not available. The failure and current mileages were approximately 54,000.
The contact owns a 2003 Cadillac Cts. While the contact was attempting to back his vehicle out of his driveway at a low speed, he noticed that the driver's side outer tie rod had completely detached from the vehicle. The failure damaged the inner tie rod. The vehicle was taken to the dealer and the inner and outer tie rods were replaced. The contact did not notice any differences beforehand. The current and failure mileages were 68,000. Updated 10/16/08 updated 10/21/08.
- Merryville, MO, USA
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- Delavan, MN, USA