This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
MY DRIVER FRONT HEAD LIGHT IS PARTLY NOT WORKING. I BELEIVE IT IS AN LED LIGHT AND THE FACT THAT IT NO LONGER WORKS IS NOT WHAT I EXPECTED FROM LED, IT SHOULD LAST MUCH MUCH LONGER THAN 5 YEARS; AFTER ALL IT IS A CADILLAC AND IT SHOULDN'T HAVE HAPPENED. I REQUESTED CADILLAC CORPORATE TO ASSIST ME WITH THIS AND ALL THEY WOULD DO FOR ME IS GIVE ME A $250 CREDIT TOWARDS THE REPAIR THAT IS APROX. $1,800 THIS HEAD LIGHT IS DEFECTIVE AND THEY SHOULD DO GOOD BY ME, THIS IS MY 5TH. CAR WITH THEM. THANK YOU FOR YOUR HELP [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Bridgewater, NJ, USA
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- Bridgewater, NJ, USA