Technical Service Bulletins (TSBs) for the 2021 CT5 are official communications between Cadillac & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the heat feature on the steering wheel is not functional on certain vehicles listed above, built beginning November 17, 2021. Read More »
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. Read More »
This service bulletin provides repair information to correct a customer concern of Service Driver Assist and/or Take Steering Messages on Start-up, Advanced Driver Assist Systems (ADAS) Features Not Available with DTCs U1614, U1615, U1616 ... Read More »
This service bulletin provides repair information to correct a customer concern of Service Driver Assist and/or Take Steering Messages on Start-up, Advanced Driver Assist Systems (ADAS) Features Not Available. Read More »
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
This technical bulletin provides repair information to correct a customer concern of Service Driver Assist and/or Take Steering Messages on Start-up, Advanced Driver Assist Systems (ADAS) Features Not Available. Read More »
This Preliminary information communicates to the technicians some additional diagnostic steps to perform if they encounter a no crank condition and/or loss of power steering. Read More »
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing ... Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This engineering information (EI) closure ends the need for further information from the field in regards to a popping and/or thump type noise heard from the front suspension during sharp turns and/or while backing out. Read More »
This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining. Read More »
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a popping and/or thump type noise heard from the front suspension during sharp ... Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This engineering information (EI) closure ends the need for further information from the field in regards to the Service Rear Axle or Rear Axle System Off message illuminated on the Driver Information Center (DIC). Read More »
This engineering information (EI) closure ends the need for further information from the field in regards to the Service Rear Axle or Rear Axle System Off message illuminated on the Driver Information Center (DIC). Read More »
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation. Read More »
This service bulletin provides information to dealership personnel that after performing a brake inspection, brake pad replacement, or any other repair that requires the caliper piston to be reseated may be causing DTC C05B0 to falsely ... Read More »
This engineering information (EI) closure ends the need for further information from the field in regards to a noise heard while braking, slightly braking and/or end of stop. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set. Read More »
This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing ?D? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 ... Read More »
This engineering information (EI) closure ends the need for further information from the field in regards to a squeak and/or squeal type noise heard during brake apply. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a squeak and/or squeal type noise heard during brake apply. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a squeak and/or squeal type noise heard during brake apply. Read More »
This service bulletin provides information to dealership personnel that after performing a brake inspection, brake pad replacement, or any other repair that requires the caliper piston to be reseated may be causing DTC C05B0 to falsely ... Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a noise heard while braking, slightly braking and/or end of stop. Read More »
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester ... Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Read More »
This Preliminary information communicates a possible issue with the active fuel management rockers causing a misfire and the correction for this concern. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This service bulletin provides diagnostic strategy information to aid in diagnosing a Ticking, Tap or Rattle Noise from Engine with Possible Misfire, Malfunction Indicator Lamp (MIL) Illuminated. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition. Read More »
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from ... Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This service bulletin provides diagnostic aid procedure to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine. Read More »
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. Read More »
This engineering information (EI Lite) is requesting technicians use the FPR App process in regard to finding coolant leaking around the Coolant Control Valve (CCV). Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair. Read More »
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??. Read More »
Service Update - Certain vehicles with a 2.0L engine have an Engine Control Module (ECM) that may not properly diagnose, may not set Diagnostic Trouble Codes (DTCs), or may not illuminate the Malfunction Indicator Light (Check Engine ... Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter. Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged ... Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. Read More »
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from ... Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair. Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This service bulletin provides a procedure to repair a customer concern of Stop/Start System Inhibited / IBS / Battery Monitor with Module Malfunction Indicator Light (MIL) Illuminated - DTC U152D, P15FF, P305D, P305E, U01B0 Set. Read More »
This technical bulletin provides possible engine noises that may require the engine to be replace if such noises have been validated to be coming from the areas indicated in the bulletin. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. Read More »
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set. Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This engineering information (EI) closure ends the need for further information from the field in regards to Engine Coolant Reservoir Being Overfilled with Discolored Coolant, Shudder, Shake, Vibration, Harsh Shift, Delayed Shift and/or ... Read More »
This Preliminary information communicates the possibility of the engine running hot or overheating with no DTC's due to inaccurate coolant temperature sensor located on the coolant pump outlet pipe. Read More »
This service bulletin advises the technician of a diagnostic test for a possible issue with a damaged OCV solenoid that may cause an oil leak and misfire, illuminating the MIL and setting DTCs P0300, P0302 and/or P0305. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Engine Coolant Reservoir Being Overfilled with Discolored Coolant, Shudder, ... Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area. Read More »
This Preliminary information communicates information on a No Crank / No Start concern caused by a No Fob Detected message caused by an internal fault of the BCM. Dealer is to replace the BCM to correct this concern. Read More »
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?. Read More »
This service bulletin provides a repair procedure to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated, DTC P31E8, P31DB, P31D4 and/or P31E2 Set. Read More »
This service bulletin provides diagnostic aid procedure to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine. Read More »
This Preliminary information communicates the possibility of a inaccurate #1 Coolant Temperature Sensor causing the engine to run hot or overheat with possible over temperature message displayed on ... Read More »
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil. Read More »
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
This Preliminary information communicates the possibility of a engine oil leak that may occur at the cam carrier gasket T joint area due to improper amount of sealer be applied Read More »
This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Service Update - Certain vehicles with a 2.0L engine have an Engine Control Module (ECM) that may not properly diagnose, may not set Diagnostic Trouble Codes (DTCs), or may not illuminate the Malfunction Indicator Light (Check Engine ... Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This service bulletin provides a service procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3075 Set. Read More »
This service bulletin provides repair information for dealers/technicians to correct a customer concern of a Malfunction Indicator Lamp Illuminated with DTC P26BB Set. Read More »
This Preliminary information communicates that a service theft deterrent message may display with no DTC's. OnStar turned off the ECM read request to prevent re-occurrence. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
This Preliminary information communicates that a service theft deterrent message may display with no DTC's. OnStar will turn of the ECM read request to prevent re-occurrence. Read More »
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer or cam drive system component related ... Read More »
This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer removal. Read More »
This service bulletin provides a service procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3075 Set. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set. Read More »
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set. Read More »
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. Read More »
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This Preliminary information communicates a possible issue with the active fuel management rockers causing a misfire and the correction for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester ... Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This Preliminary information communicates a possible issue with the active fuel management rockers causing a misfire and the correction for this concern. Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This Preliminary information communicates a possible issue with the active fuel management rockers causing a misfire and the correction for this concern. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park ... Read More »
This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set. Read More »
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update. Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing a??Da?? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or ... Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update. Read More »
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use. Read More »
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park ... Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides information for the technician that may experience a condition when after performing a DTC Clear/Reset on the TCM during diagnosis or after completion of a transmission repair or replacement, the DTCs did ... Read More »
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update. Read More »
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update. Read More »
This service bulletin provides information for the technician that may experience a condition when after performing a DTC Clear/Reset on the TCM during diagnosis or after completion of a transmission repair or replacement, the DTCs did ... Read More »
This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park ... Read More »
This service bulletin provides information for the technician that may experience a condition when after performing a DTC Clear/Reset on the TCM during diagnosis or after completion of a transmission repair or replacement, the DTCs did ... Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. Read More »
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with ... Read More »
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission. Read More »
This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing a??Da?? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or ... Read More »
This service bulletin provides repair procedure information to correct a customer concern of a Rear Axle Moan Type Noise During Left or Right Turnsa??a??. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area. Read More »
This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park ... Read More »
This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing a??Da?? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or ... Read More »
This engineering information (EI) closure ends the need for further information from the field in regards to Engine Coolant Reservoir Being Overfilled with Discolored Coolant, Shudder, Shake, Vibration, Harsh Shift, Delayed Shift and/or ... Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Engine Coolant Reservoir Being Overfilled with Discolored Coolant, Shudder, ... Read More »
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. Read More »
This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This informational bulletin advises the technician to verify the TCM is asleep before trying to repair the transmission in order for all the codes to be re-set. Read More »
This Preliminary information communicates to the dealer technician to replace the transmission valve body on 2019-2021 10 speed transmissions to correct DTCs P2812 and P2814 setting if Service Information does not lead to root case of ... Read More »
This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer or cam drive system component related ... Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares. Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares. Read More »
This Preliminary information communicates to the dealer technician that the 10L60 and the 10L80 transmissions have been place on a part restriction. Read More »
This Preliminary information communicates to the dealer technician that the 10L60, 10L80 and the 10L90 transmissions have been place on a part restriction. Read More »
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares. Read More »
This service bulletin provides repair information to correct a customer concern of a Service AWD Message in DIC at Ignition On with DTC C056D Set. Read More »
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area. Read More »
This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park ... Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP). Read More »
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present ... Read More »
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). Read More »
Service Update - Certain vehicles with a 2.0L engine have an Engine Control Module (ECM) that may not properly diagnose, may not set Diagnostic Trouble Codes (DTCs), or may not illuminate the Malfunction Indicator Light (Check Engine ... Read More »
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP). Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin provides information for dealers/technicians on History DTCs To Ignore / NO SES / NO Malfunction Indicator Lamps / NO Warning Messages. Read More »
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present ... Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This service bulletin provides a procedure to correct a customer concern of Service Restraint System and/or Airbag Readiness Message Displayed - DTCs B15DF / B15E3. Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This service bulletin provides a procedure to correct a customer concern of Service Restraint System and/or Airbag Readiness Message Displayed - DTCs B15DF / B15E3. Read More »
This service bulletin provides repair information to correct a customer concern of a Blue Hourglass and No Gridlines on Radio Rear View Camera Display While in Reverse. Read More »
(There may be future updates under this same release number.) Your Cadillac keeps getting better. This software update includes the following if your vehicle is equipped: Refinements: Updates made to the network connectivity to prevent ... Read More »
This service bulletin provides repair information to correct a customer concern of Black Radio Display Screen (Triangle and Camera with Slash Through it) with DTCs B1A62 82 and 86 Setting Current in Video Processing Module (VPM). Read More »
This service bulletin provides information to dealership personnel that after performing a brake inspection, brake pad replacement, or any other repair that requires the caliper piston to be reseated may be causing DTC C05B0 to falsely ... Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin provides information for the technician that may experience a condition when after performing a DTC Clear/Reset on the TCM during diagnosis or after completion of a transmission repair or replacement, the DTCs did ... Read More »
This service bulletin provides information for the technician that may experience a condition when after performing a DTC Clear/Reset on the TCM during diagnosis or after completion of a transmission repair or replacement, the DTCs did ... Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This service bulletin provides repair information to correct a customer concern of Head Up Display (HUD) Blank, Non-Responsive to Brightness, Aim, or Page Controls, DTC U0158 Set. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition. Read More »
This Preliminary information communicates an issues with the side blind alert icon not working properly after a short range radar is replaced. Dealers are to perform a return to factory settings to correct the issue. Read More »
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin provides information for the technician that may experience a condition when after performing a DTC Clear/Reset on the TCM during diagnosis or after completion of a transmission repair or replacement, the DTCs did ... Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP). Read More »
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. Read More »
This service bulletin provides repair information to correct a customer concern of DTC B1038 SYM64 set in the BCM and Door Ajar Message on Driver Information Center (DIC). Read More »
This service bulletin provides a procedure to repair a customer concern of Stop/Start System Inhibited / IBS / Battery Monitor with Module Malfunction Indicator Light (MIL) Illuminated - DTC U152D, P15FF, P305D, P305E, U01B0 Set. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition. Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue with the Body Control Module setting DTC: P0606 and turning on a Check Engine Lamp. Read More »
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). Read More »
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with ... Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This service bulletin provides repair information to correct a customer concern of Head Up Display (HUD) Blank, Non-Responsive to Brightness, Aim, or Page Controls, DTC U0158 Set. Read More »
This service bulletin provides repair information to correct a customer concern of a Service AWD Message in DIC at Ignition On with DTC C056D Set. Read More »
This engineering information (EI) closure ends the need for further information from the field in regards to a Forward Collision Icon Message Illuminated on Driver Information Center (DIC) and/or No DTCs Set. Read More »
This service bulletin provides repair information to correct a customer concern of DTC B1038 SYM64 set in the BCM and Door Ajar Message on Driver Information Center (DIC). Read More »
This Preliminary information communicates that a service theft deterrent message may display with no DTC's. OnStar turned off the ECM read request to prevent re-occurrence. Read More »
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Forward Collision Icon Message Illuminated on Driver Information Center (DIC) ... Read More »
This service bulletin advises the technician of a diagnostic test for a possible issue with a damaged OCV solenoid that may cause an oil leak and misfire, illuminating the MIL and setting DTCs P0300, P0302 and/or P0305. Read More »
This service bulletin provides repair information to correct a customer concern of DTC B1038.64 set in the BCM and Door Ajar Message on Driver Information Center (DIC). Read More »
This Preliminary information communicates a process to correct the concern of Unable to contact OnStar after the 3G EOL on 2015-2022 model year vehicles in the United States. Read More »
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon. Read More »
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. Read More »
This service bulletin provides diagnostic strategy information to aid in diagnosing a Ticking, Tap or Rattle Noise from Engine with Possible Misfire, Malfunction Indicator Lamp (MIL) Illuminated. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Check Engine Lamp illuminated on the Driver Information Center (DIC) to ... Read More »
This Preliminary information communicates a condtion with service parts and a software anomaly that does not allow them to be programmed to the vehicle. The S165 Infotainment switch inventory will be reworked and released back to service. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition. Read More »
This Preliminary information communicates a condtion with service parts and a software anomaly that does not allow them to be programmed to the vehicle. The S165 Infotainment switch inventory will be reworked and released back to service. Read More »
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon. Read More »
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on Driver Information Center ... Read More »
Service Update. Certain vehicles may have had incorrect parameters set in the One Time Programable (OTP) Chip area to initialize GPS Navigation System correctly once installed or assembled into the vehicle during manufacturing of the ... Read More »
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon. Read More »
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. Read More »
This service bulletin provides repair information to correct a customer concern of Service Driver Assist and/or Take Steering Messages on Start-up, Advanced Driver Assist Systems (ADAS) Features Not Available. Read More »
This Preliminary information communicates the Radio may stay on after ignition off and door opened if there is an Over The Air update pending and to review SI document ID 5778263 for Over The Air update description and operation. Read More »
Service Update Bulletin (Labor Codes Added). Certain vehicles may have a condition where the engine control module (ECM) software allows the Auto Stop to occur at a state of charge below 65%. Read More »
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This Preliminary information communicates and issue with programming a replacement side object detection module and engineering is working on the issue. Read More »
This service bulletin describes the TLC/SPS2 Module Programming Requirements for Vehicles Using GM?s New Vehicle Intelligence Platform (VIP) Module Architecture. Read More »
This Preliminary information communicates and issue with a SES MIL and the BCM keeping the ignition main relay on after the vehicle is turned off. Dealers are to replace the BCM. Read More »
This service bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated with DTCs U1961, U1983 setting. Read More »
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon. Read More »
This Preliminary information communicates a cocnern where a flashing spot can intermittently show up on the radio display while in reverse. The PI advises that engineering is investigating the concern. Read More »
This Preliminary Information communication requests information from the technician about vehicles that may have Bluetooth or phone projection issues. Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
This Preliminary information communicates and issue with programming a replacement side object detection module and engineering is working on the issue. Read More »
This service bulletin provides information and a service procedure for dealers/technicians on OnStar Over the Air Update for TTY / TDD Operation and Continuous Improvement Changes. Read More »
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF. Read More »
This technical bulletin provides repair information to correct a customer concern of Service Driver Assist and/or Take Steering Messages on Start-up, Advanced Driver Assist Systems (ADAS) Features Not Available. Read More »
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
This service bulletin provides repair information to correct a customer concern of Check Engine MIL Illuminated in DIC Set by Body Control Module with DTC P0607. Read More »
This service bulletin provides repair information to correct a customer concern of DTC B1038.64 set in the BCM and Door Ajar Message on Driver Information Center (DIC). Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This Preliminary information communicates that a service theft deterrent message may display with no DTC's. OnStar turned off the ECM read request to prevent re-occurrence. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition. Read More »
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2021 and newer model year vehicles with RPO ... Read More »
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?. Read More »
This service bulletin provides repair information to correct a customer concern of Head Up Display (HUD) Blank, Non-Responsive to Brightness, Aim, or Page Controls, DTC U0158 Set. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on Driver Information Center ... Read More »
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue. Read More »
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue. Read More »
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
This service bulletin provides repair information for dealers/technicians to correct a customer concern of a Malfunction Indicator Lamp Illuminated with DTC P26BB Set. Read More »
This service bulletin provides repair information to correct a customer concern of Service Driver Assist and/or Take Steering Messages on Start-up, Advanced Driver Assist Systems (ADAS) Features Not Available with DTCs U1614, U1615, U1616 ... Read More »
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares. Read More »
This Preliminary information communicates that a software anomaly can cause C1135 SYM92 to set prematurely causing a Service Axle message. A software update will be released to correct this concern. Read More »
This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors. Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
This Preliminary information communicates that a service theft deterrent message may display with no DTC's. OnStar turned off the ECM read request to prevent re-occurrence. Read More »
This Preliminary information communicates that a condition exits that can cause the Drivers Information Center to be blank on startup and Engineering is investigating the concern. Read More »
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Read More »
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. Read More »
This service bulletin provides a service procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3075 Set. Read More »
This service bulletin provides repair information for dealers/technicians to correct a customer concern of a Malfunction Indicator Lamp Illuminated with DTC P26BB Set. Read More »
This service bulletin provides repair information for dealers/technicians to correct a customer concern of a Malfunction Indicator Lamp Illuminated with DTC P26BB Set. Read More »
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. Read More »
This service bulletin provides a repair procedure to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated, DTC P31E8, P31DB, P31D4 and/or P31E2 Set. Read More »
This Preliminary information communicates an issues with the side blind alert icon not working properly after a short range radar is replaced. Dealers are to perform a return to factory settings to correct the issue. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards having Lines, Wavy, and/or Snowflakes markings on the front side door glass. Read More »
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. Read More »
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS
This service bulletin provides repair information for dealers/technicians to correct a customer concern of a Malfunction Indicator Lamp Illuminated with DTC P26BB Set. Read More »
This service bulletin provides a procedure to correct a customer concern of Service Restraint System and/or Airbag Readiness Message Displayed - DTCs B15DF / B15E3. Read More »
This service bulletin provides a procedure to correct a customer concern of Service Restraint System and/or Airbag Readiness Message Displayed - DTCs B15DF / B15E3. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Check Engine Lamp illuminated on Driver Information Center (DIC) and DTC ... Read More »
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Service Rear Axle or Rear Axle System Off message illuminated on the Driver ... Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only). Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue with the Body Control Module setting DTC: P0606 and turning on a Check Engine Lamp. Read More »
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center. Read More »
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon. Read More »
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon. Read More »
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon. Read More »
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon. Read More »
This Preliminary information communicates to the dealer technician to replace the transmission valve body on 2019-2021 10 speed transmissions to correct DTCs P2812 and P2814 setting if Service Information does not lead to root case of ... Read More »
This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon. Read More »
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen. Read More »
This Preliminary information communicates the possibility of dtc p2101 being stored in history and not to replace throttle body for this issue unless instructed to do so through published diagnostics. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only). Read More »
This service bulletin provides repair information to correct a customer concern of DTC B1038 SYM64 set in the BCM and Door Ajar Message on Driver Information Center (DIC). Read More »
This service bulletin provides repair information to correct a customer concern of DTC B1038 SYM64 set in the BCM and Door Ajar Message on Driver Information Center (DIC). Read More »
This service bulletin provides repair information to correct a customer concern of Super Cruise Enhancement: Trailering and Active Lane Change failed installation. Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires. Read More »
This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining. Read More »
This informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. Read More »
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint. GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY). Read More »
This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing ?D? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 ... Read More »
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires. Read More »
This service bulletin provides a procedure to correct a customer concern of Service Restraint System and/or Airbag Readiness Message Displayed - DTCs B15DF / B15E3. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Read More »
This Preliminary information communicates to dealership technicians that if they receive a radio with the 2 stickers as noted above, the radio was remanufactured with missing components and will need to order another radio unit from the ... Read More »
This service bulletin provides repair information to correct a customer concern of Automatic Emergency Braking (AEB) Forward Collision Icon Lamp On with No DTCs Present. Read More »
This engineering information (EI) closure ends the need for further information from the field in regards to a Forward Collision Icon Message Illuminated on Driver Information Center (DIC) and/or No DTCs Set. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Forward Collision Icon Message Illuminated on Driver Information Center (DIC) ... Read More »
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera. Read More »
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera. Read More »
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera. Read More »
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. Read More »
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera. Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera. Read More »
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera. Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area. Read More »
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. Read More »
This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display. Read More »
This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display. Read More »
This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display. Read More »
This Preliminary information communicates and issue with programming a replacement side object detection module and engineering is working on the issue. Read More »
This service bulletin provides repair information to correct a customer concern of Flutter Type Noise Heard When Vehicle is Operating in AFM Mode (ECO Lamp On). Read More »
(There may be future updates under this same release number.) Your vehicle keeps getting better. This vehicle software update includes the following: Refinements: a??Updates made to the overall vehicle software update process. Read More »
Your Cadillac keeps getting better. A vehicle software update is ready for you to install which includes the following if your vehicle is equipped:??A?A? Refinements: Improvements made to Automatic Lane Change feature within Super Cruise. Read More »
This service bulletin provides repair information on release of Radio Software Version V160 Update to correct customer concerns of radio software issues. Read More »
This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Camera Display. Read More »
This Preliminary information communicates a condtion where SD card removed is being displayed on the radio display intermittently. ThisPI advises that engineering is working on a fix for this issue Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. Read More »
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP). Read More »
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present ... Read More »
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. Read More »
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP). Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin provides information for dealers/technicians on History DTCs To Ignore / NO SES / NO Malfunction Indicator Lamps / NO Warning Messages. Read More »
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present ... Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen. Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This service bulletin provides repair information to correct a customer concern of a Blue Hourglass and No Gridlines on Radio Rear View Camera Display While in Reverse. Read More »
This service bulletin provides repair information to correct a customer concern of Black Radio Display Screen (Triangle and Camera with Slash Through it) with DTCs B1A62 82 and 86 Setting Current in Video Processing Module (VPM). Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only). Read More »
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment. Read More »
This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Camera Display. Read More »
This service bulletin provides repair information to correct a customer concern of Head Up Display (HUD) Blank, Non-Responsive to Brightness, Aim, or Page Controls, DTC U0158 Set. Read More »
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with ... Read More »
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP). Read More »
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition. Read More »
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with ... Read More »
This service bulletin provides information on Terms and Conditions/Privacy Statement App (TCPS App) Guide for infotainment systems in a default factory demo mode. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This service bulletin provides service information/procedures on continuous improvement Radio Software Version V158 Update to address customer comments on software related issues. Read More »
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen. Read More »
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires. Read More »
This service bulletin provides repair information to correct a customer concern of DTC B1038 SYM64 set in the BCM and Door Ajar Message on Driver Information Center (DIC). Read More »
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint. GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY). Read More »
This service bulletin advises the technician of a diagnostic test for a possible issue with a damaged OCV solenoid that may cause an oil leak and misfire, illuminating the MIL and setting DTCs P0300, P0302 and/or P0305. Read More »
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center. Read More »
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display. Read More »
This service bulletin provides repair information to correct a customer concern of Service Driver Assist and/or Take Steering Messages on Start-up, Advanced Driver Assist Systems (ADAS) Features Not Available with DTCs U1614, U1615, U1616 ... Read More »
This service bulletin provides a service procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3075 Set. Read More »
This service bulletin provides repair information for dealers/technicians to correct a customer concern of a Malfunction Indicator Lamp Illuminated with DTC P26BB Set. Read More »
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Read More »
This engineering information (EI) closure ends the need for further information from the field in regards to the Service Rear Axle or Rear Axle System Off message illuminated on the Driver Information Center (DIC). Read More »
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?. Read More »
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. Read More »
Service Update. Certain vehicles may have had incorrect parameters set in the One Time Programable (OTP) Chip area to initialize GPS Navigation System correctly once installed or assembled into the vehicle during manufacturing of the ... Read More »
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This engineering information (EI) requests dealership personnel involve GM Engineering in the event an Owner is in Receipt of a PAI (Proactive Alert Identifier) "SAC003" and/or the Dealer is informed of excessive Parasitic Drains on an ... Read More »
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This Preliminary information communicates to the dealer technician that the valve body Part Unique Number (PUN) may contain the letter O or the number 0. Read More »
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer. Read More »
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen. Read More »
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or Non-Responsive to Touch After Cleaning/Disinfecting Radio Display. Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
This Preliminary information communicates and issue with programming a replacement side object detection module and engineering is working on the issue. Read More »
This Preliminary information communicates to the dealer technician that the 10L60, 10L80 and the 10L90 transmissions have been place on a part restriction. Read More »
This Preliminary information communicates that a software anomaly can cause C1135 SYM92 to set prematurely causing a Service Axle message. A software update will be released to correct this concern. Read More »
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers. Read More »
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only). Read More »
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF. Read More »
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update. Read More »
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones. Read More »
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. Read More »
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern. Read More »
This service bulletin provides repair information on release of Radio Software Version V160 Update to correct customer concerns of radio software issues. Read More »
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern. Read More »
Service Update Bulletin. Certain vehicles that had the Serial Data Gateway Module (SDGM) replaced in service, may not have been programmed correctly resulting in an incomplete registration of the new module. Read More »
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Read More »
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with ... Read More »
This service bulletin provides information for dealers/technicians on Normal Characteristic - Wireless Phone Projection Audio Cuts Out Every 10 Seconds on New/Unsold Vehicles. Read More »
This Preliminary information communicates a condtion where SD card removed is being displayed on the radio display intermittently. ThisPI advises that engineering is working on a fix for this issue Read More »
This Preliminary information communicates a cocnern where a flashing spot can intermittently show up on the radio display while in reverse. The PI advises that engineering is investigating the concern. Read More »
This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or Non-Responsive to Touch After Cleaning/Disinfecting Radio Display. Read More »
Service Update. Certain vehicles may have had incorrect parameters set in the One Time Programable (OTP) Chip area to initialize GPS Navigation System correctly once installed or assembled into the vehicle during manufacturing of the ... Read More »
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones. Read More »
This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Camera Display. Read More »
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones. Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
Service Update. Certain vehicles, equipped with an Infotainment System, may have a condition during cold temperature conditions where the Infotainment screen is blacked out. Dealers will reprogram the radio. Read More »
This service bulletin provides repair information to correct a customer concern of Black Radio Display Screen (Triangle and Camera with Slash Through it) with DTCs B1A62 82 and 86 Setting Current in Video Processing Module (VPM). Read More »
This Preliminary Information communication requests information from the technician about vehicles that may have Bluetooth or phone projection issues. Read More »
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones. Read More »
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Check Engine Lamp illuminated on the Driver Information Center (DIC) to ... Read More »
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Read More »
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program. Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). Read More »
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only). Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. Read More »
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue. Read More »
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada. Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only). Read More »
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information. Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only). Read More »
This service bulletin provides repair information to correct a customer concern of Super Cruise Enhancement: Trailering and Active Lane Change failed installation. Read More »
This service bulletin provides a service procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3075 Set. Read More »
This engineering information (EI) closure ends the need for further information from the field in regards to the Service Rear Axle or Rear Axle System Off message illuminated on the Driver Information Center (DIC). Read More »
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?. Read More »
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. Read More »
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen. Read More »
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns. Read More »
This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or Non-Responsive to Touch After Cleaning/Disinfecting Radio Display. Read More »
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. Read More »
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. Read More »
This Preliminary information communicates a possible issue with the active fuel management rockers causing a misfire and the correction for this concern. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil. Read More »
