9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
150 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Cadillac CT5 engine problems

engine problem

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2020 Cadillac CT5 Owner Comments

problem #2

Oct 232023

CT5

  • miles

A D V E R T I S E M E N T S

this vehicle has had multiple check engine failures it has been in for service six times in a matter of months. In September I had Service Traction control/StabiliTrack lights come on and the car losses of engine power. I had it serviced again in October for the same issue it was at the dealership for 20 days all they did was clear the code and drove it 38 miles, including the technician driving it home to see if the issue could be duplicated. After the 20th day they advised me to pick up my vehicle and return it when the light were actively on. I expressed to them as well as GM that I felt unsafe driving my vehicle this way as it is a great danger to my safety when the car looses power. I drive up/down a canyon as early as 3am I went from speeds of 80mph drooped down to 20-25mph due to this failure. Today I have another check engine light on the vehicle. I dont feel safe driving this vehicle at all!

- Hemet, CA, USA

problem #1

Apr 112020

CT5

  • 300 miles
Purchased my 2020 CT5 in April 2020. Since then the vehicle has been at the dealership 5 times for the same service driver assist and forward collision system unavailable. GM has dispatched a senior advisor to test the vehicle and even left a code reader in the vehicle to track its performance. Messages came on again. I recorded it as instructed and the device was sent back to the GM engineers. It has been over a month today 18 September and still no update as to what's wrong with this car. They've replaced and reinstalled cameras and devices and it still didn't fix the issue. I get a call today from the dealership saying the recall came out. I'm extremely frustrated and I know they still can't fix the issue after my car has been the first case and guinea pig of research. This has been going on since date of purchase. It's intermittent and at any time of day

- El Paso, TX, USA

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