10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
39,720 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Cadillac ATS steering problems

steering problem

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2015 Cadillac ATS Owner Comments

problem #5

Dec 072022

ATS

  • 87,000 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Cadillac ATS. The contact stated while driving 70 MPH, there was a clicking sound coming from the vehicle. The brake pedal was depressed to the floorboard; however, the vehicle failed to stop as needed. The contact activated the parking brake, and the vehicle was able to stop. The vehicle was towed to the residence. An independent mechanic diagnosed the vehicle and stated that the brake pedal assembly and the rod bearings needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the vehicle needed to be diagnosed be being repaired. The manufacturer was made aware of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V203000 (Steering). The failure mileage was 87,000.

- Baton Rouge, LA, USA

problem #4

Dec 022022

ATS

  • 49,500 miles
The contact owns a 2015 Cadillac ATS. The contact stated while driving 30-40 MPH, the power steering warning light illuminated, and the vehicle lost power steering functionality. The contact decelerated and pulled into the driveway of a business. However, the contact was able to park on the side of the driveway. The vehicle was towed to an independent mechanic where it was diagnosed that the steering gear motor bolts were fractured. Additionally, the independent mechanic diagnosed that the failure was associated with GM Campaign Number: N202301950 (Loss of Power Assist, Steering-Gear Motor Bolts Broken). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The failure mileage was approximately 49,500.

- Northampton, MA, USA

problem #3

Dec 012021

ATS

  • miles
The contact-??s son owns a 2015 Cadillac ATS. The contact stated that while his son was exiting his driveway, the vehicle lost power steering assist with the power steering warning light illuminated on the instrument panel. The contact inspected the vehicle and discovered that the bolts holding the steering motor had corroded and fallen out of the rack and pinion. The contact called the dealer and was informed that there were no recalls on the vehicle; the dealer referred him to the manufacturer for assistance. The contact immediately called the manufacturer and was informed that there was a warranty on the vehicle for the rack and pinion; however, the vehicle no longer qualified under the warranty. The contact-??s son had the vehicle repaired by an independent mechanic. The failure mileage was approximately 55,000.

- Millbury, MA, USA

problem #2

Jan 012019

ATS

  • 56,699 miles
I was backing out of my parking space when I heard a noise and realized that I could not turn the steering wheel. I moves the car forward into the parking space again and a message on the display screen read to service power steering. Upon my research the electrical module or motor has been know to stop working. I was not driving and I thank god for that because the steering wheel would have been impossible to turn. Researching the problem I noticed that the 2013 Cadillac Ats had major problems with the electrical steering. The NHTSA should look into this problem. My car is three years old and should not have a problem with the steering system. These electrical power steering systems can cause death because of the high difficulty to steer if on the road. Steering is nearly impossible.

- Southgate, MI, USA

problem #1

Sep 122015

ATS

  • 5,400 miles
First in line while stopped at a left-turn light on a city street. Light turned green, began to accelerate. Mid-way through the turn, heard a "pop", lost steering control, and the rear end spun car into the curb. Keep in mind this is a 4-wheel-drive car. When the car came to a stop, the nose of the car was resting on the front passenger tire and wheel. The right-rear wheel was scratched and abraded all around because it was still spinning when it hit the curb. The front right wheel has damage only on half of it because it stopped spinning when the nose dropped onto it. Looking under the car I saw the front-right lower control arm broke in mid-turn. In addition to front right suspension damage, vehicle received damage to right rear suspension. No damage to body from the incident. GM had a representative inspect the car and pull the "black box" data on October 8, 2015. Maximum speed during the incident was 38mph. Were able to jack up the car. Front wheel hanging loose and easy to move by hand. Strut/shock/sprint tower attachment broken at wheel hub behind brake disk. Front 4-wheel-drive-axel broken. Anti-roll bar linkage broken.

- Littleton, CO, USA

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