Last month we purchased a 2005 Buick Rendezvous. We noticed that the front end shook when taking off and hitting a small hole in the road. We notified the dealer where we purchased the vehicle, and they checked it out and told us that it was characteristic of that type of vehicle but that a mount was available to fix the problem but it would cost an extra $600. We told them no thank you but what we would like to know is were we being told the truth and if so why wasn't the mount already on the vehicle when it was manufactured. Thank you for your time and we are awaiting your answer.

- Augusta, GA, USA

The steering system for the 2005 Buick Rendezvous cxl with 16000 miles, bought new from GMC dealership exhibited the following behavior, a knocking sound when moving the steering wheel accompanied by vibrations felt in the steering wheel. The sound was loud enough to be heard by all occupants of vehicle during driving. The dealership attempted to fix the problem by replacing the driveshaft twice and lubricating the steering mechanism. The knocking sound continued to this day. The integrity of the steering mechanism was in doubt due to the vibrations and loud sounds every time the steering wheel was turned.

- Santa Clara, CA, USA