While driving I smelt something burning and found that the heated seat over heated to the point it melted items in my purse, coat, wallet, and burnt the leather seat. No one was in the seat but I feel this is a definite safety issue. I called Buick and was told this was not a recall issue

- Victor, MT, USA

One day while driving my wife's 1998 Buick Regal when I heard a sudden gust of wind noise. I had found out that both of the rear windows had fallen as if they were off track, but these were electric windows. A few weeks later the front driver side window fell as well. I called 3 different Buick dealers who all told me that the regulators on my year model have a very bad tendancy to go out. They also informed me that the regulator for each window is $400 plus labor. I spoke to Buick's customer service who said that they have never received a complaint on this, but I have found countless forums online with many people who have the exact same problem of two or more windows malfunctioning all at one time...this is no coincedence. Although it sounds like it's just a few window problems, unfortunately when it rains the windows fall and my wife and daughter have ended up in a very wet car trying to come home. I believe this to be an electrical problem as I have also had the wires in the rearview mirror short out and melt. This has hindered the view from my mirror as well as leaked black goo all over my console. When I told this to Buick they didn't see it as a problem. I have one other complaint that the rear seat belts are not properly done. They work and don't work whenever the mood strikes them. This is very disconcerning when I have children to put in the back.

- Lewisville, TX, USA