Power Window Failure

8.0

pretty bad
Typical Repair Cost:
$500
Average Mileage:
84,000 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (1 reports)
  2. replace window regulator (1 reports)
1997 Buick Regal windows / windshield problems

windows / windshield problem

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1997 Buick Regal Owner Comments

problem #2

Jul 132011

Regal GS 3.8L V6

  • Automatic transmission
  • 68,000 miles

A D V E R T I S E M E N T S

i will NEVER buy a buick again just because of these stupid window regulators, i can understand one but im going on my second time of replacing them ALL this is so stupid this car will be gone before the end of 2012 and ill never own another buick or for that mater gm again. im going to go trade al this sh*t in and get fords

- Robert H., Grand Island, NEB, US

problem #1

Oct 242004

(reported on)

Regal LS

  • 100,000 miles

I bought my 97 Regal used in 2000. All four power windows have broken/quit working within a one year period. The problem has been the same for each of the four windows. There is a cheap plastic piece that anchors both cables to the window carrier. This cheap plastic piece breaks (always on the 'up' cable, causing all kinds of problems. The problem is, you have to buy the entire power window assembly from Buick for $350!

I fixed the first window (Right Rear) so that at least it rolled up.

At one point, I had three broken power windows, with the windows all held in place with duct tape. We paid a mechanic to replace the drivers side power window assembly, so we now only had two broken windows. Promptly after that repair though, the fourth and final window broke. I had had enough.

I figured out a way to repair the power windows using bicycle cable and bolts. I've fixed 2 of the 4 windows myself, paid someone to fix another, and have one more that I'll try to fix myself.

Buick was no help at all. We corresponded for a while trying to get the problem resolved. It seemed pretty clear to me that we were dealing with a design defect. They insulted me by saying that I needed to assume responsibility for buying a used car. I needed to assume responsibility?!?! I was assuming the responsibility, all of it! In addition to paying for the car, I was looking at $1400+ worth of repair costs for a car that was only 4 years old!

In addition to the power window problem, the power steering rack failed on the car.... the day we drove it off the lot! Luckily, we bought the car from a good dealer with integrity and a reputation to uphold, so they ate the $1000 repair cost on that one.

We've also had problems with the power sunroof. It leaks, gets stuck, has lots of wind noise. We don't touch it anymore.

My advice: Stay away from Buick. Buy a Camry or Accord instead. Pretty sad for a sport/luxury sedan.

- Eric S., Pocatello, ID, US

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