The contact owns a 2009 Buick Lucerne. The contact stated that the vehicle failed to start after the ignition was turned off. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired but failed to remedy the vehicle. The contact had to replace a relay switch for the fuel pump and two weeks later the failure reoccurred. Furthermore, the contact stated that the rear seat on the driver's side would get extremely hot. The contact was concerned that the failure could cause a fire. The vehicle was then towed to a dealer where it was diagnosed that the fuse box needed to be replaced. The vehicle was not repaired. The failure mileage was 99,600.

- Westland, MI, USA