The contact owns a 2009 Buick Lucerne. The contact stated that while attempting to start the vehicle, the engine failed to turn over. No warning light was illuminated. The contact stated that upon inspection he became aware that one of the relays from the electric fuel pump under the rear passenger-??s seat needed to be replaced. The contact stated that the fuel pump relay prong base had melted due to overheating. In addition, the contact stated that the fuse was a $10.01 AMP instead of a 5 AMP which could have caused the failure. The local dealer was not contacted. The vehicle was repaired; however, the failure reoccurred 2 days later. The manufacturer was made not aware of the failure. The failure mileage was approximately 66,000.

- Santa Ana, CA, USA

The car died suddenly and would not start, with no warnings or codes. Towed it to a Midas repair shop and it was diagnosed as a corroded Low Profile Fuel Pump relay. This was replaced, and the car ran fine for 3 days before going dead in the middle of driving and left me stranded in an intersection. Had to get it towed back to Midas where it was more accurately diagnosed that the issue with the relay was being caused by a faulty Rear Electrical Center. Both of these parts have been recalled, and I have only owned this car for a little over a year. It has only around 40,000 miles on it. Despite this recall, upon taking the car to the local Buick dealership, they stated they could not cover the recall due to it being expired before I even owned the car. I do not understand how it is right or fair for this to have to be paid out of pocket, for $183.53 and $818.81 respectively, when it is not my fault, it is a faulty GM parts issue, and GM stated they will not stand behind their product and cover the recall despite the evident risk to my safety if I was to continue driving the car without repair. I understand it is expired, but I fail to see how this is ethical when the part is still faulty to the point of being dangerous.

- Spartanburg, SC, USA

Fuel Pump relay fuse is getting burnt up and not allowing car to start. This is a known problem and Nhtsa has already made a recall but mine isn-??t recalled. You would think since mine is a 2008-2011 Buick Lucerne it would be able to get fixed. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Clarks Grove, MN, USA

The contact owns a 2009 Buick Lucerne. The contact stated that while starting the vehicle, the vehicle sputtered and failed to start. There was no warning light illuminated. The vehicle was taken to an independent mechanic who recommended that the fuel pump relay be replaced. The mechanic became aware that the fuse was melted. The vehicle was repaired but the failure persisted. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

- Tuscaloosa, AL, USA

The contact owns a 2009 Buick Lucerne. The contact stated that while driving approximately 70 MPH, the fuel pump relay overheated and burned the fuse box. The accelerator pedal and steering wheel became inoperable. The contact was able to control the vehicle and park the vehicle. There were no warning lights illuminated. The contact replaced the relay, but the vehicle failed to start. The contact called the local dealer and was advised to schedule an appointment for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000.

- Yuma, AZ, USA

The fuse box or fuse holder under the back seat had the fuel pump relay fail due to pressure on the fuse box lid from the seat above it. This is a known issue by Buick as they keep the fuse box in stock (for about $300) I have owned two similar Lucernes with this issue. The fuel pump relay caused enough heat to melt into the fuse box, causing a disconnection. This caused the fuel pump to stop pumping, causing the car to stop running. The problem can be confirmed by calling any Buick dealer. I'm sure they have had several examples of this issue besides my pair. There are many examples mentioned on the internet, as well as videos as to how to fix it. There are no warning lamps prior to the failure. The engine dies and refuses to restart.

- Valley Center, KS, USA

Fuel pump relay keeps burning out.

- Fort Wayne , IN, USA

Fuel pump relay under vehicles back seat fried out due to the back seat hitting the fuse box cover and grounding out the fuel pump relay. My child was in the back seat and said there was smoke coming from the back seat and the fuse box nearly caught on fire. After reading online I am appalled that this has not been recalled yet. There was 0 warning, no lights on dash, I did not file a police report or do anything with my insurance as there was no accident. Just a car bomb manufactured by

- Riverside, IL, USA

failed fuel pump relay and melted fuse block. Car would not start in garage. Knew this vehicle is known to have this issue and when investigating the failure to start the first thing I checked was the fuel pump relay and fuse block and sure enough that was the issue. Common issue that Buick never addressed adequately.

- Dothan, AL, USA

Vehicle was no start. Dealer found fuel pump relay bad on 10/05/201. Next time using vehicle same problem. On 10/20/2021 dealer service department diagnosed bad fuse box. The fuse box is located under the rear passenger seat. It was extremely hot and melting. Fortunately no fire, this time.

- Sainte Genevieve, MO, USA

The contact owns a 2009 Buick Lucerne. The contact stated that on multiple occasions the vehicle would not immediately start-up. The vehicle was examined by an independent mechanic who diagnosed that the fuel pump relay was faulty and needed to be replaced. After replacing the fuel pump relay the failure was temporarily fixed before it recurring. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 79,000.

- Philadelphia, PA, USA

The contact owns a 2009 Buick Lucerne. The contact stated that while his girlfriend was driving at an unknown rate of speed upon exiting a highway, the vehicle had shut off without warning. She was able to pull the vehicle over and restart the vehicle. As the contact's girlfriend proceeded to drive, she initially smelled smoke coming from the vehicle; she then saw a flame ignite from the bottom rear passenger seat. She stated that she was initially unable to unlock the doors or roll down the driver side window; after a second attempt, she was able to roll down the driver side window and exited the vehicle. A fellow motorist saw the situation and called the fire department. The fire department arrived and extinguished the fire. A fire report was filed and no injuries were reported as a result of the fire. The vehicle was destroyed at the scene and was towed to an independent junk yard. The contact called penske Buick GMC(100 S museum rd, shillington, pa 19607) where he was informed that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 88,000.

- Shillington, PA, USA

The contact owns a 2009 Buick Lucerne. The contact stated that while operating the vehicle, a burning plastic type odor and smoke was present coming from the rear seat area. Upon inspection it was discovered that the fuel pump relay had burned and was very hot to the touch. The contact indicated that the electrical fuse box was located under the driver side rear seat and had made contact with the fuel pump relay causing the failure. The failure was not yet repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 103,000.

- Youngstown, OH, USA

The contact owns a 2009 Buick Lucerne. After the vehicle was driven for a short period of time and parked, it failed to restart. The vehicle was towed to empire Chevrolet Buick (1931 us-421, wilkesboro, nc 28697, (336) 838-2191) where it was diagnosed that the relay and fuse panel underneath the rear seat had melted and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 64,000. The VIN was invalid.

- North Wilkesboro, NC, USA

After being driven normally all day, the car all of a sudden wouldn't crank properly after being parked for a few hours. The car needed to be towed to a car shop. According to a local mechanic, the back seat pressed on the wiring that, in turn, burned up the electric panel and the fuel pump. Due to this, the electric panel and the fuel pump need to be replaced.

- Reidsville, NC, USA

Going down highway 70 mph straightaway car stalled able to get to side of highway pulled off seat found fuse box temp hot when cooled down noticed fuel relay switch burnt out. Common problem with car due to engineering of seat brackets hitting fuse box and damaging it. This is the second time in 5 years fuse box has been replaced by certified dealership. Obviously problem is with the engineering of seat bracket but apparently dealer does not take me seriously and did not trim seat clips per my specific request bc there is only a bulletin from GM 15-na-051 not a recall. Several complaints have been made and must be common enough for a bulletin luckily no one was tailgating or this could have been a very serious accident.

- Grand Rapids, MI, USA

The contact owns a 2009 Buick Lucerne. The contact stated that after turning the vehicle off, later the vehicle would not restart. Upon inspection it was discovered that the battery relay was faulty and the fuse box had melted. The contact indicated that the battery and fuse box were located under the rear seat and with rear passengers seated the seat cushion made contact with the battery and fuse box. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 98,000.

- Ravenna, OH, USA

Rec- battery drain no start condition or a stall may melt or overheat. I reveived letter on 1/2019 however experienced this issue in July 2018 had to have car towed mechanic rep;aced bettery. Tk to dealership they experienced the same and draining battery. Sent invoice to Buick for reimbursement of battery that was still in warranty and towing refused to reimburse this should be a recall several complaints and a safety issue. Vehicle was stationary in parking lot could have been worse

- Roanoke, VA, USA

The contact owns a 2009 Buick Lucerne. The contact stated that the vehicle did not start. There were no warning indicators illuminated. The contact also mentioned that the same failure occurred six other times. The vehicle was taken to an independent mechanic who determined that the relay panel shorted out. The dealer and manufacturer were not notified of the failure. The vehicle was repaired. The approximate failure mileage was 77,000.

- Centerport, NY, USA

A piece to the fuse box under back seat has melted inside of the fuse box, which has caused the car not to start. The vehicle is now in front of my home, sitting. Buick has no recall but yet this keeps happening.

- Decatur, GA, USA