My car shut off will not start with key in the ignition, and when started with the keyless remote it still will not move and car will not come out of park. The whole entire ignition system is locked up. I tried my spare key the car has shut down and it had to be towed home. The car was stationary.

- Rancho Cucamonga, CA, USA

When making a turn where there is a puddle of water, the engine dies, and I lose control of the power steering for serval seconds, it seems to mostly happen when making a right turn through water. I'm not talking about a lot of water. The dealer maintenance dept. The last time I spoke to them, and for the first time in 8 years, of complaining of this problem, the service manager said it is because the engine is mounted sideways, and when the water hits the fan belts it causes it to slip, which makes it seem like the engine has died. On 10/20/2018 I have reached out to General Motors and got no place, they said that the dealership suggest that I bring it in for them to diagnose the problem, and for which I would have to pay for that, and any repairs that is needed, because it is out of warrantee. This is totally unfair, for I have had this problem for over 8 years, 6 of which were under warrantee. This is so wrong with the dealership and General Motors handling of this issue that I felt it should be broth to the attention of your dept. To look into it, and get them to do a recall if it is possible. On your web site under vehicle complaints there are other people who have complained about this very same problem. So I am not the only one, it is the car.

- Port St. Lucie, FL, USA

Our 2008 Buick Lucerne was in the hov lane traveling on 84 w toward hartford, ct. Without warning - no warning lights came on - the car started to decelerate. My daughter tried to accelerate and nothing happened; she then tried to brake to pull over and was unable to freely turn the wheel. She struggled to move to safety to the shoulder on the side of the road but then felt the steering wheel and brakes lock completely as the car stalled. When she attempted to restart the car to move to safety, the car violently shook. Since the car was still partially on the highway, my husband and I called the ct state police to request help while my daughters were waiting for aaa. When the trooper arrived on the scene he called us to say that the car was partially in the road and that two cruisers were there to ensure the safety of our daughters. The car was towed to our service station of 25 years in scranton pa and found that the fuel pump relay post had overheated and melted. A diagnostic test did not reveal any problems either. The car had to be towed one week earlier to this same station because the car was shaking violently. After a diagnostic test revealed nothing, they determined that the car was low on fuel (and that it wasn't a fuel pump issue). We then drove the car another 517 miles without incident. I have found that complaints have been filed with Buick (I have filed one too) regarding this problem and that fires have resulted from the overheating. These complaints indicate that sometimes the car starts, sometimes it doesn't. I believe these 2 incidents, one week apart, were related and that both times, no warning or diagnostic test revealed a problem. If my daughter had been driving on the 4 lane highway leading into hartford and this problem occurred, I have no doubt that she and my other daughter would have been in a serious, if not fatal accident.

- Scranton, PA, USA

Power streering pump went bad had to replace at 79,000 miles also underseat fuse block burned out fuel pump relay stopped working this happened in my driveway.

- Aliquippa, PA, USA

The contact owns a 2008 Buick Lucerne. Upon traveling over a puddle of water, there was a sudden loss of power steering. The contact experienced the steering wheel becoming extremely tight upon trying to turn left and right when there was excessive rain. The vehicle was taken to the dealer more than twice. The technician was unable to replicate or diagnose the failure. The manufacturer was notified of the failure and provided no remedy. The failure mileage was not available. MA 09/25

- Naples, FL, USA

2008 Buick Lucerne. Consumer writes in regards to power steering and brake failure, that was a constant issue. The consumer was involved in an accident, where the steering and brakes failed.

- Streamwood, IL, USA

In August of 2011 I purchased what was supposed to be a certified pre-owned Buick superior Buick. I had numerous problems that I tried to get fixed under warranty(suspension, thermostat, air bags, steering etc.) or good faith (only brakes) just to name a few, and tried to get a refund under my warranty or different car within the first 72 hours/150 miles of resigning my contract and was denied. I made numerous trips to the dealership to get these problems serviced and was told every time that nothing was wrong, they found debris here a screw there, tightened this, blamed it on this etc. They never fixed or replaced anything but a water pump and a couple of electrical bulbs (the same ones). After at least 5 attempts to get it fixed( per laws set forth) I had a couple of face-to- face meetings with the G.M./part owner louis faller. During these meetings, he tells me everything from you got a lemon, that he believed the car was wrecked prior, to that he fired a couple of employees for putting bad cars on his lot and not fixing them properly under warranty, amongst other things. So after no luck with a refund I began to get opinions which uncovered everything from prior damage to several things wrong with the suspension in late 2012 etc. So in late 2013, after all the things progressed to really bad and I got my X-mas bonus I began fixing it and reached out to hendrick corporate. They lied to me and said they would give me at least the money for fixing what I already fixed and that I had to get rest from dealership. They later took it back cause I wasn't signing over no rights because I still had several thousand in damages. So I reached out G.M. customer service and executive branches. They were like automated puppets. Please refer to attachments. The right front bearing, was replaced. There was an issue with the anti-lock brakes the right front strut shield was sticking and making a clicking sound, the tires were cupping, creating a rumbling sound, tie rods needed to be replaced, the pressure line from the powe

- Olathe, KS, USA

Clunk in steering when turning steering wheel when parked or moving. Can also hear the clunk noise when driving on rough roads. This is a problem that does not go away.

- Somerville, TN, USA

The contact owns a 2008 Buick Lucerne. The contact was driving approximately 35 mph in severe rainy weather conditions. Suddenly, the steering wheel locked without warning. The driver exerted greater effort to turn the steering wheel. The speed was reduced and the vehicle was pulled over to the side of the road with caution. The gear shift was placed into " neutral" position and then to the "drive" position. The vehicle was able to resume normal operation. Whenever the vehicle was in operation in rainy weather conditions the failure occurred. The vehicle was taken to an authorized dealer for inspection. The failure was contributed to the water seepage to the steering serpentine belt. The vehicle has not been repaired for the malfunction. The contact had concerns of the safety risk involved. The failure mileage was 16,000 and the current mileage was 17,500.

- St. Petersburg , FL, USA