The contact owns a 2008 Buick Lucerne. The contact received notification of NHTSA Campaign Number: 14V355000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed the vehicle lost motive power with the low oil pressure warning light illuminated. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. Parts distribution disconnect.

- Euclid, OH, USA

I went to start the vehicle and it failed to start. I found the fuel pump relay to be badly burned ??"?. On the 30 pin. The board was melted at the 30 pin spot for the fuel pump relay. I purchased a new relay from NAPA. I questioned whether they had a new replacement fuel pump. They told me it was not available only through the dealership. My concern was that where the relay was located at there was a possibility of a fire given how badly the relay and board was burned. I replaced the relay and purchased an extra incase this might happen again. To my surprise it happen just days later while I was driving on the expressway. I had to get off the road immediately. Engine died, no power steering. I checked the relay, it was smoking hot. I will have to have the problem resolved. There is no way a relay should ever get hot, let alone that hot. The fuel pump fuse was not effected. Why is the relay not protected from getting so hot. There is definitely a real risk of fire. No one sits in the back seat normally. But, my grandson's. This should not ever happen.

- Fruitport , MI, USA

Engine coolant leak at engine timing belt cover per repair service. Not available for inspection, already had repaired (see attached invoice). Had to pull over on busy major roadway due to high temperature warning on temperature gauge. Problem confirmed by service center.

- Franklinville , NJ, USA

The contact owns a 2008 Buick Lucerne. The contact stated while driving approximately 20 MPH, the vehicle stalled without warning. The contact was unable to restart the vehicle. The contact stated there was no warning light illuminated. The vehicle was towed to the residence. The vehicle was inspected by a local mechanic and diagnosed with needing the fuel pump relay to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was 72,479.

- Topeka, KS, USA

1. Fuse box was replaced, yes. 4th repair shop replaced. I say only time will tell for sure. i don't drive every day 2. driving I-95 from VA to MD at speeds of 30+ to 75+ cars driving close behind could have ran into rear causing my car, their car, and multiple other cars to be in major accident with possible multiple deaths. 3. reproduced, no. independent service center, no 4. No. Other - the 4th repair shop inspected vehicle component. 5. No warning lamps. No messages or symptoms, car just stalled and would not start/move and w-??hen I tried to start car again car would not start, but had all kinds of warnings lamps lit up. The first time the engine stalled was driving (moving) into entrance of toll booth in Richmond, VA, July 27, 2021 approx. 2:15 pm. additional info: Four (4) times car stalled while driving in traffic without warning, car would not start again had to be towed each time to a repair shop. Three (3) repair shops did not repair the problem. First repair shop charged me approx. $350 +- for repairs. PLUS I had to stay over night in hotel costing me approx. $120+- Total $470 +- Car still had same problem!! Second repair shop did not charge me for repairs, but not sure if any work was done, had to get a car rental to get back to Maryland. s second shop kept car ofr 6 days before working on problem. Car rental cost me $467.27. Total $467.27 Car still had same problem!!! Third repair shop kept car for 5 days, charged me approx. $125.+-, still the car had the same problem. Total $125+- Car still had same problem!!!! Fourth repair shop says he found fuse box to be the problem, repair cost me approx $554+- Total $554 My total expenses are approx. $1,491.20 only time will tell if problem has been fixed, not to mention the extreme emotional stress dealing with delays on repairs and extreme emotional stress driving not knowing when or how car would stall again.

- Baltimore, MD, USA

The contact owns a 2008 Buick Lucerne. The contact stated while driving, the accelerator pedal was depressed and the vehicle jerked with an abnormal thud before responding. Mike haggerty Buick GMC, Inc. (9301 S cicero ave, oak lawn, il 60453; (708) 762-9813) was contacted and the contact was informed that the passenger's side motor mount needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.

- Chicago, IL, USA

The engine it's shutting off while driving, and after it gets cold it will restart, but after driving again another few miles it will shut off again. There are no lights on, so no mechanic to tell me what the problem is. I even called the dealer, and I was told that they can't diagnose the car because is no check engine light on.. I tried few different auto shops with no answer, so my car is parked in the driveway because I'm scared to drive it, I don't know how or when the engine will stop.. another mechanic told me to drop the car to his shop but it make 2 weeks of work to find out the problem and I will have to pay for 2 weeks, and than to pay to fix it. It usually stops while in motion when close to the a traffic light, when I make a turn and always when I slow down

- Cleveland, OH, USA

The front engine mount has broken and been replaced two times in under 100K miles. Loud clunk is present on take off, shaking and vibration when accelerating is present too. The first time was just outside of warranty at 60K miles.

- South Lyon, MI, USA

The contact owns a 2008 Buick Lucerne. The contact stated while driving at an unknown speed, the vehicle stalled with no warning. The vehicle was unable to restart and towed to a truck stop. The contact stated that upon investigating the failure, discovered that the fuel pump relay was melted and burnt. The contact stated that prior to the discovery no smoke or fire was noticed under the rear seat where the fuel pump relay was located in the fuse box. The contact stated he purchased and replaced the part himself. The vehicle was able to start and the vehicle was driven to the contact's residence. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 211,000.

- Dallas, TX, USA

The contact owned a 2008 Buick Lucerne. After starting the vehicle, an electrical surge occurred and the driver noticed smoke under the hood. After opening the hood, flames appeared from the engine compartment. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed and towed away. The cause of the failure was not determined. The manufacturer was not notified of the failure. The local dealer was not notified. The failure mileage was 170,000.

- Lansing, MI, USA

When making a turn where there is a puddle of water, the engine dies, and I lose control of the power steering for serval seconds, it seems to mostly happen when making a right turn through water. I'm not talking about a lot of water. The dealer maintenance dept. The last time I spoke to them, and for the first time in 8 years, of complaining of this problem, the service manager said it is because the engine is mounted sideways, and when the water hits the fan belts it causes it to slip, which makes it seem like the engine has died. On 10/20/2018 I have reached out to General Motors and got no place, they said that the dealership suggest that I bring it in for them to diagnose the problem, and for which I would have to pay for that, and any repairs that is needed, because it is out of warrantee. This is totally unfair, for I have had this problem for over 8 years, 6 of which were under warrantee. This is so wrong with the dealership and General Motors handling of this issue that I felt it should be broth to the attention of your dept. To look into it, and get them to do a recall if it is possible. On your web site under vehicle complaints there are other people who have complained about this very same problem. So I am not the only one, it is the car.

- Port St. Lucie, FL, USA

The contact owns a 2008 Buick Lucerne. When the contact turned the vehicle, it shut off. Also, while driving over a puddle, water entered the engine and caused the engine to momentarily shut down. There was no warning indicator illuminated. The vehicle was taken to garber Buick GMC (772-467-0835, located at 5255 us-1, fort pierce, fl 34982), but the technician was unable to diagnose the failure. The manufacturer was made aware of the failure and informed the same dealer to perform a diagnostic test. The vehicle was not diagnosed because the contact did not want to be financially responsible for the test. The vehicle was not repaired. The failure mileage was approximately 5,000.

- Port St Lucie, FL, USA

Vehicle stalled out on a highway (and at highway speed) and would not restart. Obviously this created a very dangerous condition for me and those around me as I tried to coast over to the shoulder (esp with loss of power steering and brakes). The problem came without any warning, and was determined to have been isolated to the ignition control module. Mileage on the car is only 43K

- Clifton, NJ, USA

The contact owns a 2008 Buick Lucerne. The contact stated that the vehicle failed to start without warning. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. The contact researched the failure online and found complaints relating to the fuel pump relay being burnt. The contact removed the fuel pump relay and noticed that it was burnt. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.

- Braddock, PA, USA

The contact owns a 2008 Buick Lucerne. The contact stated that the vehicle stalled. Winegardner Buick GMC (15113 crain hwy, brandywine, md) diagnosed that the fuel pump circuit failed. The vehicle was not repaired. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 143,000.

- White Plains, MD, USA

This car's engine would stop for no reason and not restart at stop signs and while driving. The power steering and power brakes would go out when this would happen which was especially dangerous when driving. It was taken to the dealership for repairs on at least 4 occasions and never fixed. It is again listed on the dealership site for sale after I took a $3,000 loss trading it in for another vehicle. I was told by the manager that the car would not be sold again, but it is on the pre-auction lot of the dealership for sale at nearly the amount I paid for the vehicle in November 2016. It was driven about 2,000 miles in the 6 months I owned it because most of the time it was broken down. It sat in the dealership lot for the last 2 months because I was told that there was "nothing wrong with your car." I traded it in rather than have an accident where either myself or someone else may be hurt or killed due to the lack of ability to control the car when the engine shut down. The car fax for this vehicle can be seen on line with some of the repairs that were completed during the time I owned it. The repairs were for various sensors; one of them was replaced more than once. I was instructed to by one of the service managers to have the car "totaled" by the insurance company because they wouldn't be able to figure out what was wrong with the car unless it stopped running while they were working on it. I had a video of the engine stopping which showed that there was no warning. I made it because I was being asked what lights came on, etc., before it shut down. The video was shown to the service manager, but it was useless as the car engine again stopped for no reason. It first broke down three days after I had purchased the car, but beyond the "no questions asked" return policy of having less than 150 miles on the car due to my having driven it over 200 miles.

- Irwin, PA, USA

On July 26, 2016, while driving on cleveland drive, lots of smoke started coming out from under the hood of the car then all of a sudden fire started to shoot out as well. There were no issues previously with the car as it was in perfect condition inside and out. I contacted Buick to see if the car was ever recalled but it was not, however, it probably should have been. Now I am without a car because it was deemed a total loss. I attached pictures but did need to upload the fire dept report.

- Cheektowaga, NY, USA

The contact owned a 2008 Buick Lucerne. While driving at 45 mph, the vehicle lost power and began to emit smoke. The contact opened the hood and the vehicle burst into flames. The fire department extinguished the fire. A police report was filed and there were no injuries reported. The vehicle was towed and destroyed. The manufacturer was not notified of the failure. The failure mileage was 63,200.

- Bakerstown, PA, USA

The contact owns a 2008 Buick Lucerne. While having routine maintenance performed on the vehicle, an independent mechanic discovered that the motor mount had become inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 93,000.

- Lantana, FL, USA

The contact owns a 2008 Buick Lucerne. While stopped at a traffic light and accelerating, there was a thumping noise that came from the front of the vehicle. The failure recurred on several occasions. The vehicle was taken to an independent mechanic who diagnosed that the motor mount needed to be replaced. The vehicle was repaired. The approximate failure mileage was 41,000.

- San Angelo, TX, USA