I have 2002 buck lasabre, custom; only 22,000 miles. Only I use the car, it looks like new. Asking direction, I opened right front window. But I was unable to close it. I open front windows only in rare cases - to ask something; maybe 10-15 times since 2002. During the night the car remained open and someone took sportive shoes and about $12 that I forgot to take home. Next day I came to Buick auto shop (the dealership where I bought the car in 2002) and I was told that this was window regulator and it would cost $760. I am a retiree and can't pay such amount. I open a part of the door and found out that the reason was a defected cam. I needed 3 small parts ( an upper front cam, wheel (both from plastic) and a guide (from metal) that fix the cam and wheel to the frame. All these parts should cost only several dollars but nobody gave me their numbers. I was told that it is impossible to order them. On the internet I found many similar complaints. As if the company deliberately put defected parts that can be easily changed but only by GM employees ( a customer leaves unnecessary defected unit) and sold again as new.

- Bethesda, MD, USA