NHTSA — Structure Problems

2002 Buick LeSabre (Page 1 of 2)

2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,973 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Buick LeSabre body / paint problems

body / paint problem

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2002 Buick LeSabre Owner Comments (Page 1 of 2)

problem #33

Sep 092013

LeSabre 6-cyl

  • 62,000 miles

A D V E R T I S E M E N T S

1. dashboard separating from windshield and causing 3" gap causing partial obstruction. Now is separating more at drivers' side near steering wheel, and about 75% pulled away at this time. Critical safety problem because air bags may deploy and injury or death could occur. Cannot fix easily and consider it critical defect and inferior workmanship. Not able to safely drive the car or able to sell it! 2. electric windows in back passenger and driver side had to be replaced. $$ 3. light switch control malfunctions and recently stuck in the "on" position. Had to disconnect battery to turn off. This just happened last night and was inconvenienced greatly !! 4. headliner falling down and was repaired twice. Now is falling down where it was not repaired!

- Glenn Dale, MD, USA

problem #32

Sep 212014

LeSabre

  • 111,400 miles
Dashboard material appears to be faulty, and dashboard is now raised in the air on drivers side (near windshield), partially obstructing view. If the complete dashboard comes loose and separates, this may fully block view resulting in possible accident. Internet search reveals this is a chronic problem on these vehicles.

- New Hartford, NY, USA

problem #31

Sep 222014

LeSabre

  • 205,000 miles
The dash panel pad is buckling and pulling loose. I am concerned the passenger airbag will deploy.

- Everson, WA, USA

problem #30

Mar 142008

LeSabre 6-cyl

  • 50,000 miles

A D V E R T I S E M E N T S

In 2008 I was driving down the highway and dashboard popped up and I was unable to see the road. Thank god I was able to look out the side window and pull the vehicle off to the side of the highway I was driving, if I had not been in the right hand lane I would have had to stop the car in highway traffic and wait for a tow truck. Buick has refused to acknowledge the problem or offer help with the dashboard warping till it pops up and blinds the driver. I am sure it would affect the deployment of the airbags as well. This is a huge issue with many owners having the same problems and Buick just looks the other way.

- Bayville, NJ, USA

problem #29

Nov 042013

LeSabre 6-cyl

  • 29,757 miles
When I bought this car on Nov. 1, 2013, the dashboard pad was already buckling. What can be done about this? this car only has 30000 miles on it. I am concerned about the safety of anyone riding in the front seat.

- Krugerville, TX, USA

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problem #28

Mar 292012

LeSabre 6-cyl

  • 49,000 miles
The dashboard pulled away from the front windshield approx. 3/4" and now is getting wider to about 2" and is extending from the driver's side into the passenger area. We are afraid that dust will get in there and make gauges malfunction, and the air bags deploy unnecessarily. It also looks aesthetically bad as the rest of the interior is fine.

- Moraga, CA, USA

problem #27

Feb 012008

LeSabre 6-cyl

  • 65,000 miles

A D V E R T I S E M E N T S

I found out that this gas line leakage issue exist in everyone that I know with this model vehicle. There is a fuel line clip that can be replaced. The clip is inserted at the end of the fuel line that connects to the engine but this clip doesn't last very long once replaced. Eventually the clip won't work anymore as if it is the fuel line itself that is bad. This issues seems to be a defect in this model Buick and is dangerous. I'm just wondering how can such an issue never been on the Buick recall list for this model car. Most people that have this car say that they have smelled the gas fumes and didn't know what it was. The gas actually leaks/ drip from the fuel line's clip onto the hot engine. ( can you say very dangerous) this is a lawsuit waiting to happen!

- Memphis, TN, USA

problem #26

Oct 012011

LeSabre

  • 120,000 miles
The dash cover has separated from the front near the windshield. Noticed everyone on car lots near this year also have the same problem. This is obviously a flaw in the product, please help. I've been told that if it continues across to right side the air bag will deploy.

- Hanover, IN, USA

problem #25

Nov 162006

LeSabre 6-cyl

  • 75,000 miles
The padded dash has peeled up and away from dash frame in front of the steering wheel. It is continuing to spread (peel up and away from the frame) across the padded dash from left to right, towards the passenger area. It continues to grow in severity, and I am concerned about the passenger airbag, with respects to it deploying without warning, due to the peeling/warping of the dash around it. I have put a dash mat (cover) over the problem for appearance purposes, but even that doesn't hide the growing magnitude of the problem anymore. I have been told that it will cost me anywhere from $350 - $1,200 to correct this problem from independent repair shops in the area, to the GM Buick dealer. This is a design flaw, & "safety" issue direct from the manufacturer. Other than this ever increasing problem, the car is in immaculate condition, & I would like to keep it due to its mechanical reliability, fuel economy, & comfort. I believe an oem padded dash replacement, should be made a recall on the part of GM as this has not happened due to negligence, age of the vehicle (it began when the car was relatively new), or accident. I respectfully look forward to receiving a response from you.

- Abilene, TX, USA

problem #24

Nov 162006

LeSabre 6-cyl

  • 76,286 miles
The padded dash has peeled up an away from dash frame in front of the steering wheel. It is continuing to spread (peel up and away from the frame) across the padded dash from left to right, towards the passenger area. It continues to grow in severity, and I am concerned about the passenger air bag, with respects to it deploying without warning, due to the peeling/warping of the dash around it. I have put a dash mat (cover) over the problem for appearance purposes, but even that doesn't hide the growing magnitude of the problem anymore. I have been told that it will cost me anywhere from $350 - $1,200 to correct this problem from independent repair shops in the area, to the GM Buick dealer. This is a design flaw, & "safety" issue direct from the manufacturer. Other than this ever increasing problem, the car is in immaculate condition, & I would like to keep it due to its mechanical reliability, fuel economy, & comfort. I believe an oem padded dash replacement, should be made a recall on the part of GM as this has not happened due to negligence, age of the vehicle (it began when the car was relatively new), or accident. I respectfully look forward to receiving a response from you.

- Abilene, TX, USA

problem #23

Jul 012005

LeSabre 6-cyl

  • 35,000 miles

A D V E R T I S E M E N T S

Dash pad began separating from dashboard at base of windshield directly in front of instrument cluster when car was approximately 4 years old. Has progressively spread to currently include about 70% of width of dashboard and is raised approximately 3 inches in front of instrument cluster. Appears to be an issue of shrinkage/improper adhesion due to inferior materials and/or incorrect factory installation. Online search indicates that this problem afflicts a disproportionate number of 2000-2006 Lesabre. Concerned that if passenger side airbag were to deploy dash pad would not tear as intended but would instead be pulled from dashboard and would strike occupants. Firm molded edge could cause serious lacerations or potential fatalities. Many owners have requested repair, some under warranty, with no satisfaction from Buick.

- Hampstead, MD, USA

problem #22

Jun 072003

LeSabre

  • 10,000 miles
I bought 2002 Buick Lesabre brand new and after approximately I year the dash began to buckle almost the entire length of the windshield. It is now approx 3 to 4 inches high. I went to car gurus. Com and realized hundreds of people were having the same problem. I did not realize that this problem could impair air bag deployment. I believe this warrants a recall.

- Candler, NC, USA

problem #21

Jul 232012

LeSabre 6-cyl

  • 71,000 miles
Dash pad cover peeling away from dash pad base. Causing great issues with resale of vehicle reducing the value significantly. Manufacturing defect as I have seen a great many 2000-2005 Lesabre with this issue including my other 2000 model year Lesabre limited. A senior executive needs to deal with this issue and make the decision to replace the defective dash pads. Whoever designed, tested or manufactured these panels made a gross error and it is costing Buick's quality first repetition and customer service/care to be highly tarnished. I will move away from the Buick brand loyalty that I have due to this costly defect.

- Simpsonville, SC, USA

problem #20

Jun 182008

LeSabre 6-cyl

  • Automatic transmission
  • miles
The dashboard on the vehicle started buckling at least 5 years ago. The buckling is severe and extends across the entire dash. The windows have also broken. I have had three of them repaired and one is still broken.

- Ponte Vedra Beach, FL, USA

problem #19

Dec 052011

LeSabre 6-cyl

  • 91,651 miles
2002 Lesabre with a popped dashboard between steering wheel and front glass. The dashboard has bubbled up. Cannot force the dash back into position. I'm afraid it will cause the air bags to deploy. Sounds like a design problem to me or it's made of faulty material and needs to be recalled and replaced.

- Duluth, GA, USA

problem #18

Apr 162011

LeSabre 6-cyl

  • miles
The dash board is buckling up, we are afraid it may cause the air bags to activate causing injury or death if it causes an wreck.

- Richmond, KY, USA

problem #17

Sep 292010

LeSabre 6-cyl

  • 78,000 miles
The dashboard is coming up right behind the steering wheel column. It is starting to go across to the passenger side. A quick internet search reveals this to be a widespread problem with this model vehicle. The situation requires attention due to the fact that it could deploy the passenger side airbag. Looking for GM to take responsibility on a now known defect and safety situation. Also noted that visibility is reduced to the driver with the dash coming up and rising.

- Burlington, NJ, USA

problem #16

May 242011

LeSabre

  • 75,000 miles
The contact owns a 2002 Buick Lesabre. The contact stated the dashboard exhibited a large fracture toward the passenger side air bag. The contact did not take the vehicle to the manufacturer or dealer. The contact was concerned of the possibility of the air bag deploying because of the dashboard fracture. The failure mileage was 75,000.

- Dayville, NJ, USA

problem #15

Apr 012010

LeSabre

  • 94,000 miles
Dash board separation from left to right towards passenger side airbag. Dealer & auto body shop offer no fix.

- North Branford, CT, USA

problem #14

Jan 012010

LeSabre

  • miles
My 2002 Buick le sabre dashboard is peeling up & out along inside front window, also under radio and air bag, no dealer can fix it or auto repair shop. Afraid air bag is going to open up on passenger side...dash is opening under it.

- Hews, DE, USA

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