The electric windows of the vehicle would slide down, but would not go back up. The vehicle was taken to an independent repair shop who informed the consumer that the electrical cable wound itself around the motor, burning the motor out. The right front and left rear windows are affected.

- Mount Vernon, TX, USA

I am on my 3rd power window being replaced in my car. The dealership claims they haven't seem this happen before - but as you can see from all the complaints this is a common occurrence with this year model. I called the GM customer service and they are to call me back - but they also acted like this was so unusual to have 3 power windows go out within a years time. The most important question I have is whether it will continue to happen at $400 a window or are they replacing it with improved parts? who knows...

- Bend, OR, USA

When left passenger side power window was let down consumer heard a cracking noise. The plastic window regulator broke. Dealership replaced the part. Also, dealer informed consumer that this was a common problem with this part, but they were still replacing it with the same part. The same defect also occurred on the right passenger's window. The outside temp sensor failed and as a result the indicator read the incorrect temperature.

- Chattanooga, TN, USA

Multiple window motor failures on 2000 Buick Lesabre. Front drivers window failed approximately one year after purchase. Right rear window motor failed 9/01, front passenger window motor failed 8/02, and both rear window motors failed in 8/03.

- Rock Hill, SC, USA

Defective power window regulators third failure in less than nine months!.

- University Park, FL, USA

I am complaining about my 2000 Buick Lesabre.in April 20, 2003 I rolled down my driverS side window and it would not go back up. I took it to a Buick dealer. They wanted nearly $400 to repair the window. I called the Buick customer service department who called the Buick dealer and talked to the manager. It was agreed to split the price 50-50. On May 24th the rear window on the passenger side failed. I tested the other back window and it failed. Again I called the customer service department. They refused to do anything this time. A few days later I called again and spoke with a different representative. He refused to do anything and backed up the first personS decision without any consideration to my problem. He also refused to give me the zone office phone number for Buick. When asked to speak to someone higher up I was told no. I said I was going to write a letter and was told it wouldnT matter what I did it was settled. I did send a letter to Buick and he was right, it didn't matter. They still refused to do anything about the problem. The case number is 1-93076844. This is the worst experience I have ever had with customer service. Both of these representatives had no interest in dealing with me. This is a prime example of customer no service. I did some checking into the power window problem on your web site and found that on September 1, 1999 a service bulletin #9908110008 was issued dealing with concerns about the door glass binding in the run channel. I also found other complaints listed about the same type of problem. They also complained about more than one window going bad within a short period of time. I would think that this problem should be taken up with the factory since I consider this to be defective window regulators on the Buick Lesabre 2000 models.

- Orange Park, FL, USA

The consumer heard a loud popping noise and discovered the rear driver's side window had fell down inside the door panel. The mechanic stated the window regulator was made of plastic.

- Holton, KS, USA

Tires, rotors, tie rods, power windows malfunctioned.

- Baker, FL, USA

My 2000 Buick Lesabre has had two automatic window motors go out. Both the drivers window & the drivers side back window. I feel the car is too new to have this problem. The dealer I bought the car at says it will cost $450 per window to fix. I can't afford to have them fixed.

- Scammon, KS, USA

Power windows have broken 6 times. The drivers window account for 3 of the times. The drivers window is currently stuck in the up position.

- St. Petersburg, FL, USA

I am writing you because I do not know where to turn to. I purchased a 2000 Buick lasabre from brown Pontiac in amarillo Texas at the end of 2000. All 4 windows have stopped working, because of one little plastic part that has broken on the window regulator, rendering them useless, and poses a problem in case of carbon monoxide poisoning, or other emergency situation where the windows needed to be operable. It is clearly a defect in material used, which is a little plastic ball, which holds the electric wire in place through a tension system. The only way to fix the problem as it is, is to purchase and replace the entire window regulator and motor, which is about $300 each, and still the same potential problem exists. According to used parts places around the country, that have told me this is a frequent problem with this vehicle. When my two rear windows stopped, I took it back to the dealer, and because I had not purchased an extended warrant on the vehicle, they essentially laughed at me. I just had my mechanic in pampa Texas fix them so they would at least stay up, and so my children would not get hurt on them, or anyone else for that matter. Now my front two windows have done the exact same thing, and no longer work, and the only way to fix them is to replace the window regulators and motors in all four windows which is about $1200. This to me is absurd when the problem is one little plastic ball which holds the tension spring in place so the electric windows can go up and down. I am hopeful you can help me to get Buick and GM to fix this problem, before some little child is injured or falls out a window because it no longer works, or someone dies of carbon monoxide poisoning because the windows no longer go up and down. I appreciate any help you may be able to give me in getting this unfortunate dangerous situation resolved, and my windows repaired. I am very appreciative of your time and concern for dealing with this matter.

- White Deer, TX, USA

Power windows will not operate. This is the forth power window regulator replacement in three separate windows that I have had to have fixed. Two of these regulators broke in one weekend. I believe General Motors is aware of a problem with the number of complaints and with the service bulletin 9908110008 issued on Sep. 1,1999 stating that the upper reg. Attaching bolt may be too far foward and needs bolt hole elongated so window glass does not bind when rolling up window. This failure record is costing me and other consumers costly.

- Collierville, TN, USA

The vehicles power window motors failed. This resulted in the passenger side front and rear windows sticking in the half way down position. The motor was replaced but the problem recurred. All four windows has had replacement motors. The front passenger window has been replaced twice. There is no warning before failure. The motors were GM parts, also the replacement motors. Scc

- Nashville, TN, USA

While driving the vehicles tread separated from the right rear tire which caused the vehicle to veer into a guard rail. Other problems are as followed: Drivers side and rear windows are inoperative, cruise control switch is inoperative and after it rains there is a water puddle on the driver side floor.

- Bridgeport, WV, USA

All four windows have failed since August 2002. The drivers failed most recently when approaching a toll booth and the distraction nearly caused a collision with another vehicle.

- Colonial Heights, VA, USA

Consumer is having problems with the electric windows. The rear driver side window was down a crack so consumer attempted to raise it. It wouldn't so consumer started to lower it and it dropped half way and would not go up or down. Teh entire mechanism had to be replaced. A week after the first repair, consumer was in motion when the rear passenger side window dropped halfway with no action on the driver or passengers part. Several weeks after having the rear passenger window repaired, consumer attempted to lower the front drivers window. The window would not move at all.

- Elkhart, IN, USA

The drivers power window was inoperable.

- Brandon, FL, USA

Right front passenger's side window stopped operating, will not open or close. Dealer notified, and replaced cable and power regulator. Feel free to provide any further infromnation.

- Sun City, AZ, USA

Could not close right rear window. Dealer notified, and replaced power regulator. Feel free to provide any further information.

- Sun City, AZ, USA

Drivers side window will become inoperable, power locks worked fine. Contacted dealer, and dealer was not willing to do anything. Consumer stated dealer did replace window, however it failed again.

- Tenafly, NJ, USA