While leaving an intersection I was traveling down a slight hill, I heard a strange sound and realized I had no steering the wheel was turning, but with no control of the car. The car hit a telephone pole that was installed to hold up 4 mailboxes. The engine carriage of the car that is bolted to the frame separated from the frame past the bolts causing the steering connection to come apart, the car is totaled. Thank you GM/ Buick engineers.

- Southington, CT, USA

The contact owns a 1995 Buick Lesabre. The contact was driving 25 mph when the bolts that held the steering box to the frame fractured, causing limited control of the steering. The vehicle was driven slowly to the dealer who advised the contact that the bolts were fractured but the technician also advised that they would not make any repairs due to the age of the vehicle. The vehicle was taken to a local mechanic who drilled a new hole replaced the older bolts. The manufacturer was not notified of the failure. The failure mileage was 225,000.

- Bradenton, FL, USA

Power steering pump fell off because lower bolt was sheered off, upper bolt fell out and is missing.

- Azusa, CA, USA