The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V674000 (suspension) however, the part to do the recall repair was unavailable. The contact called betten baker Buick (2901 28th St sw, grandville, mi 49418, (616)530-9191) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Stanwood, MI, USA

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V674000 (suspension) however, the part to do the recall repair was unavailable. The contact called ron marhofer Buick GMC (5617 whipple ave nw, North canton, oh 44720;(234) 714-6697) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Canton, OH, USA

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V674000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was shaking and was hard to steer while driving. There was no warning light illuminated. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 99,000. VIN tool confirms parts not available.

- Sterling Heights, MI, USA

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V674000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Milwaukee, WI, USA

I was driving my car down a interstate highway when all of a sudden the stability track can on my dash and the car freaked out and breaked really hard ! I stated to spin out and then a loud crack the lower control arm broke on the rear right side. We almost really lost our lives! this is the 12 time this has happen and the mechanics tell me nothing is wrong they can see!! I'm taking it to Buick to see what they say this should be recalled asap! somebody will get severely hurt soon omg

- Washington, DC, USA

Stability tracking light comes on randomly causes transmission to kick and jurk comes to a stop in traffic. Electronic brake light comes on, telling to have serviced. Told dealer about problem.told they couldn't find problem reset computer. Dealer code was. Programed in and continues to act up over and over. Was told it was a short problem. Told me they resolved the problem with a used pump in transmission! sorry to say didn't fix the problem.

- Lake, MI, USA

After starting engine and placing gear in drive, the car accelerated on its own so fast that it left tire marks on the pavement from where the acceleration started. The car passed through the parking lot lane, over two curbs, slightly scraping a small post in the parking lot causing the damage to the right side of the car. After trying to stop the car by applying the brakes and shifting to neutral and the car running over two curbs and steered into bales of hay which helped bring the car to a stop, shut the engine off and got out of the car. The car was towed to the Buick dealer and Buick div. Was informed and the following is the number assigned to the case by Buick: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kansas City, MO, USA