I was making a left turn and the car accelerated towards the right towards a curb on a residential street and steering wheel and car wheels locked up. I could not turn the wheels and the steering lost its power bringing the car to slam into the curb. I had no control of steering or turning the wheel of the car.

- Philadelphia, PA, USA

The contact owns a 2011 Buick Lacrosse. The contact stated that while driving at various speeds over a bump, a loud knocking noise continuously emitted from the front passenger's side. The failure occurred whenever encountering uneven road surfaces or bumps. The vehicle was taken to an authorized dealer for diagnosis. The technician stated that the failure was contributed to the front end suspension and the vehicle performed as designed. The manufacturer was notified of the defect. The approximate failure mileage was 10,000.

- Philadelphia, PA, USA

The contact owns a 2011 Buick Lacrosse. The contact stated that upon starting the vehicle, the service suspension light was illuminated on the instrument panel. The vehicle was taken to an authorized dealer where the failure was not diagnosed, but the contact was allowed to trade the vehicle in. The failure mileage was 400. The VIN was unavailable.

- Windcrest, TX, USA

The contact owns a 2011 Buick Lacrosse. The contact stated that upon starting the vehicle, the service suspension light was illuminated on the instrument panel. The vehicle was not taken to have the failure diagnosed or repaired. The failure and current mileages were 1,810.

- Windcrest, TX, USA