My headlamps have been going out sporadically and until recently I was able

- Denver , CO, USA

The contact owns a 2009 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 09/28/16 updated 03/14/17

- Clinton, OH, USA

The contact owns a 2009 Buick Lacrosse. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 08/16/16 the consumer stated the vehicle was repaired. Updated 08/17/16.

- Orlando, FL, USA

The contact owns a 2009 Buick Lacrosse. While driving various speeds, the headlights failed intermittently. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,000.

- Suffern, NY, USA

The contact owns a 2009 Buick Lacrosse. The contact received a recall notice for NHTSA campaign number: 14V755000 (exterior lighting). After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Weatherly, PA, USA

The contact owns a 2009 Buick Lacrosse. The contact stated that while driving at various speeds, the low beam head lights became inoperable without warning. The contact mentioned that the failure recurred intermittently. The vehicle was taken to a dealer however, the technician informed the contact that the part to repair the vehicle was unavailable. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 60,000. VIN tool confirms parts not available. Updated 04/22/16 updated 12/14/2017

- Blacksville, WV, USA

The contact owns a 2009 Buick Lacrosse. While driving at night, the headlights failed. In order to continue driving, the contact had to use the high beam lights to drive home. The vehicle was taken to an independent mechanic where the relay switch was replaced; however, the failure recurred. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000. VIN tools confirms parts not available.

- Nyssa, OR, USA

GM recall # N140291 was issued 11/25/2014. As of 1/6/2016 a remedy is not yet available per the GM web site. Really" when is the NHTSA going to start prompting some action from GM"

- Lakewood Ranch, FL, USA

The contact owns a 2009 Buick Lacrosse. While driving approximately 35 mph, the low beam headlights were activated but failed to illuminate. The failure recurred on a separate occasion. In addition, the daylight running lights failed to operate. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

- Las Cruces, NM, USA

The contact owns a 2009 Buick Lacrosse. The contact received a notification of NHTSA campaign number: 15V519000 (exterior lighting); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available.

- Aurora, CO, USA

The contact owns a 2009 Buick Lacrosse. The contact stated that while driving 70 mph, the headlights went out without warning and could not be cut back on. The vehicle was taken to a dealer to be repaired. The manufacturer was not made aware of the issue. The VIN was unknown. The failure mileage was 84,000.

- Kansas City, KS, USA

The contact owns a 2009 Buick Lacrosse. The contact stated that the headlights failed to illuminate. The failure recurred multiple times. The vehicle was taken to an independent mechanic and the contact was made aware of NHTSA campaign number: 14V755000 (exterior lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000. Updated 1/12/16

- Sedona, AZ, USA

The contact owns a 2009 Buick Lacrosse. While driving 35 mph, the low beam headlights failed without warning. The contact was able to use the high beams. The vehicle was taken to a dealer where it was diagnosed that the head lamp driver module needed to be replaced. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable and the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 89,500. VIN tool confirms parts are not available.

- Brooklyn, OH, USA

The contact owns a 2009 Buick Lacrosse. While driving at approximately 70 mph, the headlights failed to illuminate and the instrument panel became inoperable without warning. The vehicle was taken to the dealer where it was diagnosed, but was not repaired. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 79,000. Updated 01/27/16

- Healdton, OK, USA

The contact owns a 2009 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 42,000.

- Whitter, CA, USA

The contact owns a 2009 Buick Lacrosse. While driving 55 mph, the headlights stalled without warning. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 32,000. Updated 11/12/15 updated 1/4/2016

- Smithfield , PA, USA

The contact owns a 2009 Buick Lacrosse. While driving approximately 50 mph, the front head lamps and daytime running lights failed without warning. The contact had to activate the high beams to increase his visibility. The front head lamps and day time running lights would no longer illuminate; therefore, the contact had to activate the high beams while driving at night. The vehicle was not taken to the dealer. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 148,000. Updated 11/18/15 updated 12/09/15

- Gilbert, AZ, USA

My mothers automatic low beam headlights will intermittently function. My mother is 85 years old and this is a potentially dangerous condition for her. She is not as attentive as she was when she was younger and she does not notice that the lights are not shining until she gets in a rural area and realizes that she cannot see. This can cause her to get a little anxious and confused until she stops to turn on the headlights manually. This condition was brought to the attention of a Chevrolet dealer and she was told that the part that was needed to fix this problem for a potential 269,586 vehicles was not available. This is ridiculous! a tempory replacement part was installed on 7/29/15. The recall bulliten states that only the low beam lights are affected. This is not correct with this vehicle. On my mothers vehicle the high beam and low beam lights may or may not work on the automatic setting. The vehicle does not have to be hot. This condition is still present on a cold or hot vehicle since the temporary part was installed! the dash indicator lights do not function properly also. The local dealer has been very nice and has done everything that GM has told them to do. GM has apparently not learned it's lesson over the key switch recall and GM does not seem too concerned over this problem. GM's response to this recall is irresponsible and unacceptable. If GM knew just how upset my mother was about this malfunction they might be more concerned. My mother has only been trying for ten months to get the headlights repaired. I can only assume that GM must see this malfunction as an unimportant issue!

- Bethel, NC, USA

Was going down highway at night and my headlights suddenly went off, I had to drive about 4 miles with no headlights and blinkers flashing. As I pulled into my stop and put car in park, lights came back on. I drove back home no problem. Called dealer on Monday they made an appt. For me on Wednesday May 6,2015 and they replaced headlight internal switch and charged me 121.69+ tax also said battery was testing bad so another 99.95+ tax.now since I don't drive much and especially not at night it was a while longer, but in July I experienced it again same thing, except this time I pulled off highway and was messing with light switch and figured out I could turn switch from auto on to manual on and my bright lights would work. I tried getting it fixed but this time L&M motors said they couldn't find anything wrong but if I had the problem again to swing by and let them see. Well since in the daytime you wouldn't know this, and they are closed at 5pm before dark, not much of a chance, right"? so any way I found out there is a pending recall, so how do I drive at night??" until it can be fixed.

- Decatur, TN, USA

Loss of low beam headlights

- Springfield, PA, USA