9.0
really awful- Typical Repair Cost:
- $1,600
- Average Mileage:
- 119,200 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- not sure (1 reports)
- replace body control module & door lock actuators (1 reports)
electrical problem
Helpful websites
- Buick Customer Relations Center (BCRC - Call Buick Customer Relations & Submit Your Complaint !! It Is Most Important To Give BCR Your VIN#. BCR Will Work With Your Car Dealer To Examine The Problem & It Will Get Escalated Internally At Buick Corporate & GM. The Buick CEM (Customer Experience Manager) Will Also Get Involved In Your Complaint Case. BUICK CUSTOMER RELATIONS CENTER (FOR BUICK OWNERS): 1-800-521-7300 Mon – Sat, 8 am to 9 pm / Sunday CLOSED
- NHTSA (National Highway Traffic Safety Administration) FILE YOUR CAR COMPLAINT - NHTSA Works With Buick To Get Recalls Issued For Problematic Safety Issues. Give NHTSA Your VIN (Vehicle Identification Number) When You Submit Your Complaint Online. NHTSA Works Closely With Buick Customer Relations Center (BCRC) To Institute Recalls. They Analyze How Many Cars With Similar VIN#'s Had Same Type Problems. BCR Person Told Me VIN#'s They Collect From Consumers Are VERY Important Step To Get Recalls Issued.
A D V E R T I S E M E N T S
I noticed my car unlocked, which I always lock. While driving 1 mile, my locks tried to lock and sometimes did lock and unlock 15 times in one minute. After reading all the complaints on the Buick Lacrosse locks, I realize this is an expensive fix, which most people can't afford and a DANGER to drive for myself and family. How very Sad, that GM hasn't issued a recall and offered to fix this dangerous lock problem as they did with the ignition issue...
- gm driver, Harrison, OH, US