7.5
pretty bad- Typical Repair Cost:
- $110
- Average Mileage:
- 106,200 miles
- Total Complaints:
- 15 complaints
Most Common Solutions:
- not sure (7 reports)
- changed the light bulb (4 reports)
- replace hdm relay (4 reports)
lights problem
Helpful websites
- Duralast Relay - Headlight - Replacement should eliminate problem with low beams going on and off
A D V E R T I S E M E N T S
Received letter from GM in June in reference to HDM issue but was told not to take it to dealership unless I was sure I was having a problem. I realized in August I had a serious issue, called Buick Dealer to set up appt. for 9/1/17, go to appt. then the "fun" starts with "the recall is for the Regal", "you just missed the warranty it ended on your car 8/23/17".
My car has 124000 mi. and was under the 12 year cutoff so I go home call GM on the 800 number and the "fun" starts all over again. "we will take down your information including fiasco at dealership and someone will get in touch with you after the holiday" which I'm thinking I will hear from them around 9/6 or 9/7 needless to say, that didn't happen. I received a e-mail from GM on 9/12 telling me they tried to call me but couldn't get in touch with me which of course that was a lie.
I called GM back on 9/19 to get more run around and being told my case was assigned to "Laurie" who would call me back that day, well I finally heard from "Laurie" yesterday, 9/27 to tell me in a nutshell they would not be responsible for payment in getting this fixed. why would you send a recall letter to your customers just to be told you are not honoring them and putting them at risk of a serious fatality? Who does that?!!
- Nadine N., Plainfield, US