The contact owns a 2006 Buick Lacrosse. When the vehicle was started, the low beam headlights failed to illuminate. The failure recurred each time the vehicle was started. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting).;however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000. MA 09/25 updated 12/4/2017

- Benton, MS, USA

The contact owns a 2006 Buick Lacrosse. While driving various speeds at night, the front low beams failed. The contact was able to engage the high beams. The vehicle was not diagnosed repaired. The contact previously received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part for recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 70,100.

- Fond Bu Lac, MI, USA

The contact owns a 2006 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting) and stated that the parts needed were unavailable. The vehicle was taken to the dealer for an interim repair; however, the dealer was uncertain when the parts would become available to service the vehicle under the recall. The contact stated that the vehicle was unable to be driven at night and only the high beams could be utilized. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.

- Elizabeth, NJ, USA

The contact owns a 2006 Buick Lacrosse. While driving approximately 65 mph, the low beam headlights failed to illuminate. The vehicle was taken to the dealer and repaired. The contact was uncertain of the repair performed on the vehicle, but the failure recurred three times. The VIN was included in NHTSA campaign number: 14V755000 (exterior lighting); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 82,300. Updated 09/03/15 updated 11/06/2017

- Gadsden , AL, USA

2006 Buick Lacrosse. Consumer requests reimbursement for vehicle headlights. The low beam head light, dimmer switch and relay module were replaced. Updated 06/25/15

- Middletown, NY, USA

The contact owns a 2006 Buick Lacrosse. While driving approximately 55 mph, the low beam headlights failed to illuminate. The vehicle was not diagnosed or repaired. The contact was made aware of NHTSA campaign number: 14V755000 (exterior lighting); however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.

- Dingmens Ferry , PA, USA

My husband had had a blood transfusion at the hospital and it was after when we started to leave, I went to the parking lot and got the car to pick him up. It was after dark and my lights would not come on when I tried to turn them as I usually did after dark. I drove to the er discharge door with no lights. While being assisted by a young man also there, we found we could not use anything but high beams. To me, this is dangerous, but we do not use the car much at night, we have dealt with it so far, but hate using it this way. I have seen that other people, online, have the same problem.

- Parsons, TN, USA

The contact owns a 2006 Buick Lacrosse. The contact received a notice for NHTSA campaign number: 14V755000 (exterior lighting); however, the parts for the repair were not available. The contact felt that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Canton, MI, USA

The contact owns a 2006 Buick Lacrosse. While driving at 55 mph, the low beam headlights and the lights on the instrument panel failed to function. The vehicle was taken to an independent mechanic who diagnosed that the hdm needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V755000 (exterior lighting) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 129,000.

- Martinsville, IN, USA

2006 Buick Lacrosse. Consumer writes in regards to head lamp driver module recall notice. The consumer stated while driving, the windshield wipers started operating on their own. The consumer stopped and inspected the vehicle and discovered smoke coming from the fuse box. He disconnected the battery cable, but smoke was still coming out. He removed the cover from the fuse box and a part of the fuse box had melted and smoke continued to come out but after a minute it stopped. The wipers extended over the windshield and would not work even when the battery was re-connected later. The fuse box and wiring harness had to be replaced. Updated 12/22/15.

- Lesage, WV, USA

I was driving on the highway at night and the low beam lights went out. This was a terrifying experience as I was on a major city expressway. Shortly after this incident the lower beam lights were operable. I am concerned that this will happen again.

- Rochester Hills, MI, USA

The contact owns a 2006 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting) and stated that the part was not available within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure. Updated 7/7/15 updated 9/15/2015

- Pearland, TX, USA

The contact owns a 2006 Buick Lacrosse. While driving at various speeds, the headlights would suddenly shut off. The contact indicated that the failure recurred on multiple occasions. The cause of the failure was not diagnosed. The manufacturer was notified of the failure. The contact indicated that the recall notice for NHTSA campaign number: 14V755000 (exterior lighting) was received in November of 2014. After contacting both the dealer and the manufacturer, the contact was informed that the parts needed to remedy the failure were not available and no estimated time for receiving the parts could be provided. The failure mileage was 170,000. Updated 6/11/15 updated 10/11/2017

- Frankford, KY, USA

Driving on back roads at night and both my head lights went out. Pulled over to try and get them back on or figure out the problem and couldn't. had to drive with high beams on causing problems for other drivers and myself.

- Frederica, DE, USA

I was driving early in the morning to work and had my light switch on auto and my headlights just randomly shut off then 10 mins later came back on. It does this intermittently since and it's a major problem I have children in my vehicle and it's very dangerous. When the lights go out my brights still work and all interior lights work how ever the headlights do not work then come back on after a short while I also smell a burning smell by the headlights.

- Lakeville, MN, USA

The contact owns a 2006 Buick Lacrosse. The contact stated that the low beam headlights failed on several occasions. The vehicle was taken to an independent mechanic more than once where the relay switch was replaced four times but the failure recurred. In addition, the mechanic diagnosed that the headlamp driver module failed and the daytime running lights failed to illuminate. The contact later received notification of NHTSA campaign id number: 14V755000 (exterior lighting) but the contact was concerned that the recall remedy would fail to repair the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 77,615.

- Vacouver, WA, USA

2006 Buick Lacrosse. Consumer writes in regards to vehicle head lamp control module replacement.

- Ruckersville, VA, USA

The contact owns a 2006 Buick Lacrosse. After shutting off and exiting the vehicle, the contact noticed that smoke was emitting near the front passenger side. After inspecting the vehicle, the contact noticed that the head lamp driver module was smoking and the rubbers were melting. On another occasion, when the vehicle was shut off, the head lamps failed to shut off which drained the battery. As a result, the vehicle failed to start and required a jump. The failures recurred and the head lamps were replaced multiple times. The contact received a notice for NHTSA campaign number: 14V755000 (exterior lighting) and stated that the parts needed were unavailable. The dealer was notified of the failure and they were uncertain when the parts would become available to service the vehicle. The manufacturer was notified of the failure and they stated that they were also uncertain when the parts would become available. The approximate failure mileage was 85,000.

- Plainville, KS, USA

I had to be to work by 6:00 am on the date of the incident. I entered my vehicle at 5:30 to leave and discovered upon ignition that the low beam headlamps were out of service. After checking the fuses under the hood and finding no issues, I was forced to make my 20 minute/9 mile drive using the high beams for visibility (with no daylight). The low beam headlamps remain out of service. (note: Low beam bulbs were replaced approximately two months ago).

- Mansfield, OH, USA

Our headlights/daytime running lights just quit working as we were driving. We were able to safely pull over and use the high beams. This has been an issue for over a year now. Sometimes the regular headlights work and sometimes they don't. all other lights work fine so we have been intermittently driving with just high beams only. We were excited to find out that this issue has been recalled on our make and model and year until we later found out that our VIN number was not affected. I find his is very strange!!! it sure seems like it was affected to me!!! I called GM recall help line and there is apparently nothing I can do about this. I would think safety would be a concern for your customers. I would also think you would like to know if other vehicles were affected. I would like further research on additional vehicles as it is obvious that other vehicles have been affected. Please follow up with me regarding this issue.

- Collinsville, IL, USA