NHTSA — Latches/Locks/Linkages Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
11,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Buick Envision accessories - exterior problems

accessories - exterior problem

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2017 Buick Envision Owner Comments

problem #1

Nov 012018

Envision

  • 11,000 miles

A D V E R T I S E M E N T S

Car has electronic child safety door locks activated when using the hard button that typically locks only windows. Wife took a nap in back seat on lunch break at work, didn't realize window lock button was accidentally engaged, locked with remote from back seat while car was running. Door remote would not allow the back doors and passenger door to remain locked and door handles would not open from inside even when using the remote. She was trapped in the back. With a very bad back and knee it was not easy to climb to front driver side door to unlock from there, the only place this would work. If locking with the remote, unlocking with remote should be possible and was not. Literally trapped in back seat and only way out is to get to the front seat to unlock from there. What if grandma was back there when something happened like car shut off? very bad situation and a life safety issue. I've never owned a car that had electronic child locks tied to window lock switch. Should not be allowed to be trapped in car.

- Glen Mills, PA, USA

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