Buick TSB #PIC6416A

2020 Buick Encore GX

TSB Document:

Affected Component: ELECTRICAL SYSTEM

Summary
This Preliminary information communicates to the dealer that if the service AWD (All-Wheel Drive) or AWD (All-Wheel Drive) Off messages are on and there is a history DTC of C15C9 SYM02 set then no repairs are to be made at this time, a software issue was found and Engineering is working on a permanent solution. If the DTC is setting current then published diagnosis needs to be followed.

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Date Published
OCT 22, 2020
NHTSA TSB #
10182566
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