10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Buick Encore steering problems

steering problem

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2018 Buick Encore Owner Comments

problem #3

May 292023

Encore

  • miles

A D V E R T I S E M E N T S

While on the highway car suddenly had a brake and steering failure which resulted in injuries to myself. Zeigler and Buick are doing nothing to remedy situation and want to put myself and my family at risk

- Chicago, IL, USA

problem #2

Aug 022021

Encore

  • miles
Twice I was driving my car going about 35-45 mikes an hour. My car started to shake along with a loud humming sound. I lost my power steering and brakes. The over drive light was flashing both on the right under radio and on the dash. The RPMs started racing as well one time for sure. I was able to get to the side of the road and hit the emergency brake at the same time put it into park. I was so scared. I waited a few minutes turned it back on and drove around a parking lot before I ventured home.The second time I was close to home and drove it home 10 miles an hour. Since then I am extremely scared to drive my car. Being a nurse I NEED MY CAR. I took it to Sterling Buick in Venice. They ran a diagnostic test and it showed nothing. They drove it and of course it did not do it. There suggestion was for me to trade it in. They charged me and sent me on my way. They fixed something with my AC. When I droved the car days later my fiance called to tell me that there was something now leaking from the bottom of my car and took pictures of the brown pink color fluid dripping from undermeath the car. I called Buick. They suggested they would give me On Star for 6 months!!! REALLY!!! I they want to beable to find me in a ditch. I can not in good concious trade that car in knowing what has happened. If someone does not have the hinsight to beable to stop it they can be killled or kill someone else! The first time it happened I had my kids in the car and they were screaming. The second time I had 2 friends with me.

- Rotunda West, FL, USA

problem #1

Apr 252020

Encore

  • 61,000 miles
Since I bought this car in 04/2018 I had many problems problems as the engine sensor had to be replaced, headlights going out when I was driving, they could not reproduce the problem at the dealership, now the back wheel driver module is bad, it will need to be replaced, and finally I almost could not drive in the highway on 04/25/2020, I was very afraid that I was going to be in an accident when the power steering wheel locked, ABS, brake lights and traction light were all on in the panel and so a warning signal.the vehicle was in motion.I was in rt 206 in NJ, after chester.025/2020. I had to stop by a market.the car was taken to a shop in newton and it will be towed to mcguire delearship in newto for repair. I am very scared of driving this car and I need a safe car to go to work everyday!!!

- Milford, PA, USA

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