NHTSA — Latches/Locks/Linkages: Doors: Latch Problems

9.6

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
800 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2018 Buick Encore accessories - exterior problems

accessories - exterior problem

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2018 Buick Encore Owner Comments

problem #1

May 102021

Encore

  • 800 miles

A D V E R T I S E M E N T S

The contact's girlfriend owns a 2018 Buick Encore. The contact stated while his girlfriend was driving 35 mph, the vehicle inadvertently shifted to neutral and all the door latches unlocked independently. The contact stated that there was no warning light illuminated. The driver continued driving to her destination. The contact stated he also experienced the same failure while driving up a hill. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The contact also took the vehicle to O'Meara Buick GMC (2000 W. 104th Ave, Thornton, CO 80234, (720) 712-0951) and the mechanic was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 800.

- Broomfield, CO, USA

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