The contact owns a 2017 Buick Encore. The contact stated that while the front passenger's side seat was occupied, the seat belt chime reminder failed to engage while the front passenger's side seat belt was not buckled, and the message "Air Bag Off" was displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side seat presence module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 17V437000 (Air Bags, Seat Belts) and 16V651000 (Air Bags, Seat Belts); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 45,000.

- Miami, FL, USA

On 12/27/22 around 9:40pm my husband and I were traveling home on the 580 Altamont pass going towards Tracy. I was traveling next to the slow lane. My speed limit was at 65! There was 18 wheeler 53 footer on the right of me on the slow lane. The 18th wheeler with no signal began drifting his trailer in my lane hit my right side and proceeded to drag my 2017 Buick Encore all the way to the left slammed the truck up against the cement barrier. And rolled the back end of his trailer onto the hood of the right side of the car and he disconnected. Side air bags and front airbags did not deploy. Which cause injury to my front of my body and back and spine injuries to my body and to my husband as well.

- Stockton,, CA, USA

1.both of my airbags are showing off. When a passenger is present on the front passenger side, the passenger airbag still lights up as off. 2. if the airbags do not deploy in an accident, due to the sensor this will be very dangerous. 3. vehicle has been inspected. 4.the manifold and intake did not work. The car only has 87,000 miles on it. The date of number 4 is 2/10/2022.

- New Albany, MS, USA

Was rear ended by a suspect fleeing police, he hit me about 100 mph, pushed my car into the rear of the car in front of me. Air bags did not deploy.

- Fredericktown, OH, USA

I was at a standstill waiting on traffic to pass to make a left turn. I was rear ended and it caused me to go into someone's yard and hit their car as well. My airbags did not deploy during this accident. The impact was enough to send me down the street into someone's yard but not enough to deploy my airbags?

- Greenville, MS, USA

The contact owned a 2017 Buick Encore. The contact stated that while his wife was driving at 28 mph, she crashed into the back of another vehicle. Upon impact, the driver seat belt did not engage and she hit her chest on the steering wheel; she also hit her left knee on the dashboard. The air bags did not deploy upon impact. A police report was filed at the scene. The contact took his wife to the emergency room and she was treated for bruises to her chest and left knee. The other driver did not sustain any injuries. The vehicle was totaled and towed to classic Chevrolet Cadillac (3855 eastex fwy, beaumont, tx 77706). The manufacturer had been notified of the failure and a case was filed. The failure mileage was 29,000.

- Silsbee, TX, USA

We hit 2 deers at 70 mph it damaged the whole front part of our car. None of the air bags deployed. The 4 way flashers came on the seatbelts locked up yet no airbags. Also this is the first and only time the 4 way flashers worked. The car has been fixed and no 4 way flashers again.

- Carl Junction, MO, USA

Consumer writes in regard to no airbag deployment after an accident. The consumer stated the manufacturer was notified and stated the seat belts operated as designed. Claim number xxxxxxxxxxxxxxxx ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Fulton, NY, USA

The contact owns a 2017 Buick Encore. The contact stated that while distracted by an insect on the windshield, the vehicle rear ended a 2019 GMC arcadia. The air bags did not deploy and the seat belts failed to restrain the contact and his head struck the steering wheel. The contact sustained injuries to his head and medical attention was provided. A police report was filed. In addition, there was smoke emerging from underneath the hood. The vehicle was towed to kelly Buick (585 state ave, emmaus, pa 18049 (610) 364-5957) where it was recommended to contact on star. The vehicle was not repaired. The manufacturer was contacted who provided case number 923908 however, no further assistance was provided. The failure mileage was 41,000.

- Allen Town, PA, USA

I had just leased this car, drove less than 2 miles from home when my brakes failed. I applied brakes to stop, but the car would not stop, it slowed to 14 mph - kept moving until I slammed into truck approx 3-400' ahead of me, had plenty of room to stop. Pretensioner failed - driver seatbelt collapsed around me while locked in place the second I slammed on brake. Driver seatbelt was on passenger side - visa-versa - GM rep saw the seatbelts at my home - I showed them to him. He told me which belt belongs on which side and I told him they were on the opposite sides. He picked each up and showed me the 'R-L' on the end of the belt and the "R" was the collapsed belt. The GM rep said the 'intact' belt would have bruised the person, it did, my passenger. This can be verified by my passenger. Airbag sensor dispensed gas during same accident-airbag did not deploy. The car had over $10K damage, fixed - GM rep checked car because I continually saying the brakes and seatbelt failed to anyone at West point that would listen. After checking car he stated nothing was wrong. Different dealership diagnostic equip showed airbag was fixed but seatbelt never recalled, then the story changed that it was. The diagnostic info printout showed where I 'braked' but then no info recorded anywhere. My passengers seatbelt worked, I was thrown into steering wheel and was injured. I have been in contact with GM CEO with letters and the claims dept who tell me they can't help me. If my lease wasn't recalled and I apparently had the above issues, they should have fixed them before my receiving it. They would not even speak to my passenger, officer at accident, tow truck driver who saw the seatbelt hanging out my door at the scene. I am still being treated and only want fairness and a different car. This one has had so many little problems and oddities besides what I am discussing.

- Houston, TX, USA