The contact owns a 2016 Buick Encore. The contact stated while driving at an undisclosed speed, the service power steering warning light illuminated. The contact stated that the vehicle lost power steering functionality. The contact stated that if his wife had been driving the vehicle at the time of the failure, she would not have been able to steer the vehicle. The vehicle was taken to the dealer where it was diagnosed with a circuit board failure inside the steering column. The contact was informed that the circuit board needed to be replaced. The vehicle was being repaired. The contact referenced an unknown recall; however, the VIN was not included in the unknown recall. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

- Chattanooga, TN, USA

I got onto the 91 freeway heading East from the long beach blvd entrance. When doing the turn onto the freeway (U) the steering wheel locked/car shifted and both the engine light and traction control light turned on. Car was shakey whole time until I pulled over.

- Long Beach, CA, USA

While driving 25 mph, stabilizer and engine light came on. While in drive, accelerating, tach and speed dropped to nothing. Stabilizer light flashed. Parked vehicle on the side of the road, service power steering message appeared. Attempted to drive vehicle to near by parking lot, no power steering, transmission shifted into drive but shift gears when accelerated. Speedometer and tach didn't work. Noticed heater stayed on when key was removed. Started car, same message, same lights. Turned heater off, removed key. Hearter lights stayed on, and fan kept running. Car sitting at a dealership, with a dead battery.

- Baileyville, ME, USA

Driving straight on the highway at a speed of approx. 60 mph. Attempted to move from right lane to left lane. There was no response in the steering. I immediately received a "service power steering" warning on the instrument cluster. All other car functions were working and I was able to slow the vehicle and maneuver to a complete stop. Car was towed to dealership. Invoice states power steering-gear internal failure of P/S module C056D. The power steering column, with module was replaced and programmed. This was GM part # 94544335. There was no prior warning of any kind that the power steering was going to fail.

- Evansville, IN, USA