NHTSA — Steering Problems

2015 Buick Encore (Page 2 of 2)

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
33,898 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Buick Encore steering problems

steering problem

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2015 Buick Encore Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #5

Sep 042017

Encore

  • 12,955 miles

A D V E R T I S E M E N T S

I was driving on a highway at 65mph. On a straight portion of the road the engine light came on, the engine revved up to over 4000 RPM, the power steering locked up, and many other lights came on on the dashboard display. This was a very dangerous situation trying to control the car. I was forced to slow down and when I reached 40mph the power steering came back on. The engine was still running over 4000 RPM. Most of the dashboard display lights went off except for the check engine light. Had to drive under 40 mph until I got home. While this was happening my onstar sent me a notification that there was something wrong with my transmission. The car was then towed to the GM dealer. At the GM dealer they could find nothing wrong.there were no error codes in the cars computer.

- Utica, NY, USA

problem #4

Jun 172017

Encore

  • 24,000 miles
The contact owns a 2015 Buick Encore. While driving 45 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was towed to carl black Chevrolet Buick GMC (1110 roberts blvd, kennesaw, ga 30144 (770) 424-2200), but the failure could not be duplicated due to a dead battery. While the vehicle was being towed, the keys were left in the ignition and caused the battery to die. The dealer stated that the vehicle could have automatically reset itself as a result of the dead battery that needed to be recharged. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in NHTSA campaign number: 15V146000 (steering). The failure mileage was approximately 24,000.

- Marietta, GA, USA

problem #3

Oct 012016

Encore

  • 30,000 miles
The contact owns a 2015 Buick Encore. The contact stated that the vehicle experienced a loss of power steering while driving various speeds. The contact stated that all the warning indicators illuminated and the gauges fluctuated. The vehicle was towed to the dealer where it was diagnosed that there was a loose ground cable and the vehicle needed to be rewired. The vehicle was repaired; however, the failure recurred. The contact stated that the failure occurred four times: Three when their daughter operated the vehicle and once while the contact operated the vehicle. The manufacturer was notified of the failure. The contact referenced nhsta campaign number: 15V146000 (steering) as a possible solution; however, the VIN was not included. The failure mileage was approximately 30,000. The VIN was not provided.

- Waco, TX, USA

problem #2

Nov 042016

Encore

  • 24,800 miles
Driving on freeway, approx 74 mph in a 75 zone. About 1.5 hours in to a 2.5 hour trip. All systems were functioning and no warning lights were on. Car suddenly lost power on gas pedal, power steering light came on, check engine light came on, all gauges are functioning erratically and then all gauges stopped or went to zero. Light indictating the transmission gear kept changing. But the cars tranny didn't shift or change just the light for the gear indicator wasflashing. Car slowed to approx. 40 mph, with the RPM's racing to approx. 4500/6000. Engine was still running and not over heating or any other lights except check engine and power steering light. Stopped car on shoulder to take inventory of situation, car running and idile RPM's seemed normal chk. Engine and power steering light still on, proceeded to drive again. No leaks or overheating. All gauges came back up/ on. Proceed to drive... car had no acceleration, very little, like the car was still in a higher gear. Speed up very slowly until it reached approx 55-60 mph. But the RPM's were at 5500/6000, felt like the tranny needed to shift but wouldn't. slowed down to approx. 35-40.. to get RPM's in line or more in line. Drove home last hour on side roads and frontage roads with flashers on. Can't drive that slow on a freeway. All of car functional were normals, ac, radio, windows, lights. Just the power steering and check engine light stayed on with no acceleration power or power steering....called dealer Monday morning for a tow into the shop.

- Waco, TX, USA

problem #1

Sep 092015

Encore

  • 2,300 miles
Driving about 45-50 mph and the car suddenly turned off. The steering wheel became stiff and all the electrical power turned off, and the dash board screen was black. I then turn the ignition key off and restarted the car in the middle of the main driving road.

- Marathon, FM, USA

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