The contact owns a 2015 Buick Encore. The contact stated that the vehicle experienced a loss of power steering while driving various speeds. The contact stated that all the warning indicators illuminated and the gauges fluctuated. The vehicle was towed to the dealer where it was diagnosed that there was a loose ground cable and the vehicle needed to be rewired. The vehicle was repaired; however, the failure recurred. The contact stated that the failure occurred four times: Three when their daughter operated the vehicle and once while the contact operated the vehicle. The manufacturer was notified of the failure. The contact referenced nhsta campaign number: 15V146000 (steering) as a possible solution; however, the VIN was not included. The failure mileage was approximately 30,000. The VIN was not provided.

- Waco, TX, USA

Driving on freeway, approx 74 mph in a 75 zone. About 1.5 hours in to a 2.5 hour trip. All systems were functioning and no warning lights were on. Car suddenly lost power on gas pedal, power steering light came on, check engine light came on, all gauges are functioning erratically and then all gauges stopped or went to zero. Light indictating the transmission gear kept changing. But the cars tranny didn't shift or change just the light for the gear indicator wasflashing. Car slowed to approx. 40 mph, with the RPM's racing to approx. 4500/6000. Engine was still running and not over heating or any other lights except check engine and power steering light. Stopped car on shoulder to take inventory of situation, car running and idile RPM's seemed normal chk. Engine and power steering light still on, proceeded to drive again. No leaks or overheating. All gauges came back up/ on. Proceed to drive... car had no acceleration, very little, like the car was still in a higher gear. Speed up very slowly until it reached approx 55-60 mph. But the RPM's were at 5500/6000, felt like the tranny needed to shift but wouldn't. slowed down to approx. 35-40.. to get RPM's in line or more in line. Drove home last hour on side roads and frontage roads with flashers on. Can't drive that slow on a freeway. All of car functional were normals, ac, radio, windows, lights. Just the power steering and check engine light stayed on with no acceleration power or power steering....called dealer Monday morning for a tow into the shop.

- Waco, TX, USA

Driving about 45-50 mph and the car suddenly turned off. The steering wheel became stiff and all the electrical power turned off, and the dash board screen was black. I then turn the ignition key off and restarted the car in the middle of the main driving road.

- Marathon, FM, USA