The contact owns a 2015 Buick Encore. The contact stated that while their son was driving at approximately 30 mph when they suddenly heard a booming sound from underneath the body of the vehicle. The contact stated that the vehicle then suddenly gear towards the right and the driver had lost control of the vehicle. The vehicle then crashed into another nearby vehicle which caused the vehicle to flip upside down. The air bags did deploy. A police incident report was filed. There were injuries to their hands, shoulders and back that required medical attention. The vehicle was towed however had not been decided to be deemed totaled as of yet. The contact stated that when a family member who was a licensed contractor in welding examined the vehicle they noticed the axle may have not been welded with appropriate material due to noticing that the material welding axle itself had deteriorated and began to detach from the axle. The contact was concerned that the failure could have resulted in a fatality had the driver been driving at higher speeds. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 108,000.

- Vallejo, CA, USA

After driving the Encore for 30 minutes then making stops at different places a few minutes apart, when the car is started there is a smell of gas inside the car. Does not happen when starting the Encore for the first time of the day. I was inside the store from 5 minutes to 30 minutes, has happened several days now.

- Vassar, MI, USA

We had just left the grocery store, my wife was driving, and less than a mile into our trip home something failed behind the instrument panel of the car that caused hot liquid (coolant?) to pour onto my lower leg and foot in the passenger side front foot well. The vehicle had only been running for a couple of minutes and the coolant wasn't at its full operating temperature, so the burn was no worse than a coffee spill and didn't cause significant injury. If the vehicle had fully warmed up and the coolant was 200+ degrees, I would have been burned very badly. I just want GM to know that this happened so that maybe they can put something in place to prevent this before someone gets severely burned.

- New Baltimore, MI, USA

My car was in motion going approximately 45-50 mph when it hit a stationary vehicle on the highway. I was able to hit my brakes but still hit the car in almost full force, head on. Both my car and the car I hit are totaled, and I was taken by ambulance to the hosputal after, but my airbags did not go off.

- Elyria, OH, USA