NHTSA — Exterior Lighting Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2023 Buick Enclave lights problems

lights problem

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2023 Buick Enclave Owner Comments

problem #3

Feb 082024

Enclave

  • miles

A D V E R T I S E M E N T S

at early evening my lights do not come on when the rest of the cars lights are on and mine don`t come on till later i see canada is haveing a re call on this problem.i stop at buick they said that nothing could be done. thank you [XXX] email [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Ramsey, MN, USA

problem #2

Dec 152023

Enclave

  • miles
The headlights on our 2023 Buick Enclave do not provide nearly enough light at night. If you shine the lights up against a wall at night they seem bright but they do not seem to light up the area directly in front of the car. When driving on a road without streetlights at night I barely feel like my headlights are on. It-??s so bad that I am concerned that if a person or an animal stepped out in front of my car I wouldn-??t be able to see it in time to avoid it. I brought the car into the dealer today and they actually found that both headlights need to be raised 11-12 inches (they were completely shocked). This is very odd for a new car with only 5k miles. Unfortunately, raising the headlight did not add more light in front of the car at night. I think the issue is caused by the headlights not only being very small but also because they are very low on the car. Also, the headlights are below the grill and the running lights are on the hood. I believe this could be a design flaw that is also a safety hazard. A mechanic at the dealer also agreed with me that in general the lights are very dim. If you drive this model car at night on a road with no street lights I bet you will come to the same conclusion. Attached is the invoice from today that shows the headlights had to be raised. I told the dealer that they should pull another enclave off their lot and see if the issue is only present in my car or if the headlights on other enclaves need to be raised.

- Loudonville, NY, USA

problem #1

Jul 142023

Enclave

  • miles
The vehicles low beams fail to properly illuminate the road, and create a significant blind spot in your vision. We bought a brand new 2023 Buick Enclave and noticed on the first night drive that the vehicles lighting has a very large blind spot where it fails to properly illuminate the road. When switching too high beams the blind spot is diminished but not eliminated. We immediately took the vehicle back to the dealer where they adjusted the lights. However, all that they accomplished was to move the blind spot more central to the vehicle. When traveling up or down hills the lighting problem changes. When traveling up a hill the blind spot is moved closer to the vehicle creating a larger hazard. Traveling down hill the lighting blind spot is moved a bit further out. This is truly a very big safety concern especially when around pedestrians at night as it is nearly impossible to seem them until the very last second. The lighting problem and safety is worse when traveling at higher speeds as you have no time react when things suddenly appear from a blind spot in the vehicles head lights. I have attached several pictures. Please get in contact with me if you have further questions. All attached photos have been taken with an iPhone 13 and have no visual enhancements.

- Berthoud, CO, USA

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