NHTSA — Unknown Or Other Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Buick Enclave miscellaneous problems

miscellaneous problem

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2020 Buick Enclave Owner Comments

problem #5

Jan 192024

Enclave

  • miles

A D V E R T I S E M E N T S

We bought our car in 2021 and shortly after our car started pouring water into the driver seat from the ceiling. At that time we thought it may have been a cracked window window. Actually we weren-??t really sure because we don-??t use the sunroof or anything really. However, it stopped doing it until around October 2023 when it escalated as it is our only vehicle and we are extremely busy. We hadn-??t had the chance to take it in yet then in January 2024, while my wife was driving, water, literally poured into her lap while she was driving from the ceiling which could-??ve caused an accident, when we took the vehicle in to get it serviced, they stated something that just sounds ridiculous. Something no one even ever made us aware of and something I-??ve never in my whole history of owning vehicles with sunroof have I ever experienced I-??ve never had a vehicle pour water from the ceiling, the dealership told us that it was our responsibility even though we have all warranties that you can have an as I-??m looking online so many people with 2020 Buick enclaves are having the same exact issues with the water pouring from the ceiling. we have not even had our car for three years and now our car is pouring water constantly ruining our vehicle and it is a very big safety concern. We have children and waters pouring all over the driver while they-??re trying to drive. I believe this is very big safety concern. I do believe that this is some type of malfunction with the Design, as I did see a recall for the same problem on a enclave, a few years older then ours. I pay $600 a month for my vehicle and I do not have $600 to get the situation fixed when I don-??t believe that I should have to pay that when my vehicle came with this issue if someone could please look into this I would greatly appreciate it and I-??m sure the hundreds of other people on the enclave recall thread as well. Not to mention the things inside of the vehicle that all this water could damage like my OnStar.

- Hickory, NC, USA

problem #4

Dec 022023

Enclave

  • miles
When starting our 2020 Buick Enclave I noticed the low voltage battery light stayed illuminated after startup. A message followed on the message center located in the center of the gauge cluster. The message read Service Electrical Charging System. Followed by a message stating Low Voltage Vehicle Ma Stall. This particular vehicle only has 38,000 miles on it and I have not experienced any issues with the electrical charging system prior to this incident. There have been no indication as to the battery or alternator failing (ex. dim lights, flickering lights, malfunctioning electronics/electrical equipment, unusual noises coming from engine bay). I acknowledged the messages with the button on the steering wheel. I proceeded to drive and the low voltage light went off shortly after. I proceeded to drive approximately 75 miles without incident. Shortly before arriving at my destination the low voltage warning light illuminated and the messages appeared on the center screen on the instrument screen. I again acknowledged the messages, but this time the low voltage light stayed illuminated until I shut the vehicle off at my destination. I visually inspected the battery post, connections, serpentine belt, and alternator. Nothing looked out of the ordinary and all connections were tight and free from corrosion. Nothing smelled burnt as it would if wiring overheated or alternator. I proceeded to start the vehicle. The vehicle started without hesitation and the low voltage light was not illuminated. I proceeded to drive to a local parts store which was a couple of miles away. On the way to the parts store the low voltage light came on and the messages appeared. I left the vehicle running at the parts store. The employee tested both alternator and battery. The alternator was showing that it was failing only producing 8.6 volts to the battery while the vehicle was running. I proceeded to leave the store. At this point all electrical shutdown simultaneously. Vehicle to be towed.

- Cullman, AL, USA

problem #3

May 262023

Enclave

  • miles
The rear liftgate locking mechanism failed to latch causing cargo to exit the vehicle where the car behind this car smashed into the cargo causing an accident. For whatever reason the rear door will not lock at all. The fuse was perfectly fine, appears the actuator is defective. No warning was given because the rear liftgate was open and unlatched. After realizing the gate would not close it would notify it was open but the power liftgate operates just fine, and when you activate it, it will push the gate closed and not give a warning until maybe you hit a bump in the road.

- New Braunfels, TX, USA

problem #2

Sep 222022

Enclave

  • miles
While driving my car in normal weather/temperature conditions, the driver side sunroof literally exploded. There was a very loud bang, like someone fired a gun next to my head, and initially I thought someone had shot out one of my car windows with a gun. Upon seeing it was the sunroof I then thought an object had falled through the sunroof window. However, upon inspection, the sunroof window glass was actually blown from the inside out. See attached photographs. There was no prior apparent damage/crack/chip to the sunroof glass or mechanism. There was no sudden change in weather, internal or external temperature or pressure inside the car at the time of the explosion.

- Rochester Hills, MI, USA

problem #1

Sep 102020

Enclave

  • miles
Rear sunshade clip has broken twice in the 5 months.

- Ernul, NC, USA

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