NHTSA — Unknown Or Other Problems

4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,263 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Buick Enclave miscellaneous problems

miscellaneous problem

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2015 Buick Enclave Owner Comments

problem #12

Mar 262023

Enclave

  • miles

A D V E R T I S E M E N T S

2015 Buick Enclave with 19k miles on it and the AC just broke and freon sprayed through the vents while driving. Almost caused an accident as we couldnt breathe and had to pull over.

- Elgin, IL, USA

problem #11

Feb 042022

Enclave

  • miles
Squealing noise when using steering wheel. Even if the car is heated up for over 20 minutes. Steering wheel slow to turn or hard to turn. Happens everyday now. Took to a dealership and they are advising that will cost almost 3K to resolve issue. Will have to send invoice once I pick up vehicle

- Philadelphia , PA, USA

problem #10

Oct 172021

Enclave

  • miles
Sunday at 11 ish am eastern time I started the vehicle to get grocery items. The mileage was approximately 68680. The tire pressure warning light and air bag light came on along with the alerts to service air bag, side view collision, tire pressure, parking assist was shut off. The radio began to randomly shut off and reboot and the lower controls (heated seats, gate lift etc.) would not work, also the turn signal noise would go in and out. Tachometer and speedometer were slightly impacted. Monday I stopped at the dealer after making sure the battery connection was good- there has been no fluctuation of power according to the gauge or even how the items are alerting and the fact my door panel buttons to lock and unlock were not working. They were unable to detect an error with their handheld device even though all those alerts were going across the screen. Appt set for 10/20 at noon to go on the big computer (and probably cost my car payment just to see what is wrong) Today (I only have one car and was not offered a loaner even though we agreed it was a safety issue) the traction control light came on and off, the speedometer and tachometer were greatly impacted, the rear camera stated it needed servicing, my liftgate will not work even using the rear handle and sounds like there may be impact in the drivetrain happening as the gear select icon stayed on R for over 500 feet driving forward. There was no hard start, cold day or jump given- also compass is not working either. The radio will randomly say communication system is not working/connecting which appears to impact my OnStar. I have seen other issues for this year online and very concerned what electrical item it is going to impact next. I have children (K and college) and it is bad enough I HAVE to use my car to get to work. This will happen in park or going down the road at 55/60 and every speed between.

- Searsmont, ME, USA

problem #9

Aug 212020

Enclave

  • 30,075 miles

A D V E R T I S E M E N T S

Air conditioning just stopped working. My 2015 Buick Enclave just turned 30,000 miles. Imagine my shock when I was told it would cost $1,530.83 to repair. Warranty appears to be 3 years -30,000 miles. I've noticed a lot of complaints on line regarding air conditioning problems in this make and model and wondered if a recall had taken place. I've been a General Motors gal through most of my life. My father started at a 'repo man with gmac and retired as sales manager 1970. I was secretary to branch manager @ motors insurance company in my younger days. A lot of trust and loyalty to GM over the years, when I became a widow and needed to buy a car on my own, I was excited to go higher-end and purchase my Buick Enclave, thinking it would last for years. Then in June 2018 transmission or drive train failed but it was under warranty. Then in July 2020 during a routine oil change I had to pay $222.14 additional work. Was told by local mechanic that none of this was needed. Bottom line, I spent $50,000 to purchase this vehicle and now I certainly do not feel secure driving this car. Living alone requires reliable transportation! hope you will find a solution to help me with this huge ac expense. Apparently the diagnostic test preliminarily cost $200 alone. Which is crazy. Thank you in advance for your kind consideration. Dealer is I.G.burton, 17861 coastal hwy, lewes, Delaware 19958

- Lewes, DE, USA

problem #8

Jul 012020

Enclave 6-cyl

  • 63,500 miles
Motor mount broke potentially causing serious damage to the engine or more. Unknown when it broke, was noticed in routine check. Rear ac and front ac have both quit working properly twice in 2 years: 1st in 2018 and again July 2020. Rear of vehicle above wheel well keeps separating from vehicle for unknown reasons.

- Richmond, TX, USA

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problem #7

Aug 012016

Enclave

  • 21,869 miles
When driving on expressway car drops to limp mode I have returned to several dealers no codes can be found. Notified GM office about problem. Only solution is to give me a 2000 dollar certificate to buy a new GM product. Safety problem when you have a 70 year old driving 70 mph in high speed lane and it drops to limp mode.contacted GM central office case [xxx] talked to danielle at 855-880-1400 extension 5914268.. I also have several photo's of the dash board warnings about traction control and stablizer I don't know how to send documents on the computer. It has happen more tha 10 times, I stopped wasting my time for something they can.T find. I believe it's a problem with computer, but they tell me the computer would let them know if its not working correctly. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Walton, KY, USA

problem #6

Mar 172019

Enclave

  • 69,400 miles

A D V E R T I S E M E N T S

While driving a sensor came on for staiblitraks and no all wheel drive mode was disabled and ABS came on. Car started to jerk or lunge forward numerous times, until car got up to speed. After I shut the car off and my wife & son who was in a bowling tournement, we came out and started the car and I noticed that when I put the brakes on at first there wasn't any till I started moving.

- Lockport, NY, USA

problem #5

Oct 102018

Enclave

  • 68,000 miles
There is a grinding noise when turning wheels from far left and from far right. Generally heard as you begin to back up from a parking space and going forward and turning the steering wheel in either direction. Vehicle has about 73,000 miles and new factory recommended tires at 68,000 miles. Recently had leaking power steering pump replaced by GM Buick garage. GM mechanic can't determined source of grinding sound.

- Johnson City, TN, USA

problem #4

Sep 292017

Enclave

  • miles
Heated steering wheel gets so hot when initially turned on that it's impossible to hold onto it. I've taken it in to get checked and was told that Buick was aware of the problem and that I was to turn the heater off for 10 minutes and restart. The steering wheel does eventually cool off on it's own, but it takes a good couple of minutes and meanwhile, you need to wear a thick glove or do as they suggest and turn it off. Doesn't seem to matter if the car is being driven or stationary.

- Sioux Falls, SD, USA

problem #3

Mar 102018

Enclave

  • 15 miles
Tires: Experiencing tread cracking, loss of tire pressure. I am constantly stopping to add air to tires, loss of pressure is intermittent. Car is in motion on city streets, highways and freeways. Loss of tire pressure is a great safety concern to me and my family especially when the tire pressure light goes on suddenly and often.

- Hawthorne, CA, USA

problem #2

May 222017

Enclave

  • 42,000 miles
Forward collision alert does not function despite Buick dealer's inspection and assurance "it's working properly." Traveling over 3,500 miles recently, had two incidents where traffic came to a dead stop or we were cut off and the front end collision alert should have emitted a warning -- we were traveling over 25 mph -- and it did nothing. Took to the GM/Buick dealer in ft. Lauderdale, fl for inspection/service and was told there was nothing wrong with the car, it had "old technology". again, on he drive from Florida to Michigan, the alert never gave any warnings when traffic came to a sudden stop or we were cut off on the roadway. GM/Buick sold us a safety feature that simply does not work and their response is to "buy a newer Buick with newer technology." Bad business, bad for consumer safety, and false and misleading representation that we have a safety feature that does not appear to work.

- Commerce, MI, USA

problem #1

Aug 182015

Enclave

  • 20,300 miles
The lane departure warning does not does not activate until the vehicle is 12" or so into the on-coming traffic lane. This delay could be to late to warn the driver of an impending collision. This happens only when the left side (driver's side) crosses into the other lane. The passenger side works perfectly. This happens on all streets, highways, express ways at 35mph or higher. GM has no way to re-calibrate the system sensitivity.

- East China, MI, USA

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