NHTSA — Unknown Or Other Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
40,571 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Buick Enclave miscellaneous problems

miscellaneous problem

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2011 Buick Enclave Owner Comments

problem #7

Feb 272023

Enclave

  • miles

A D V E R T I S E M E N T S

On February 27, 2023 while on the road in the morning heading to work I stopped at a red light. When the light turned green my 2011 Buick GMC Enclave hesitated when I proceeded to accelerate. My vehicle moved slightly then without notice it stopped in the middle of a busy road as several cars backed up behind me as my check engine light came on. Also, while my foot was on the brakes, my vehicle was rolling backwards. In lieu to this hazard to myself and other drivers I placed my vehicle in park. My vehicle was towed at my own out of pocket expense of $125 in addition to $16.99 for a Lyft ride home. Two days later the auto shop informed me they checked my battery and alternator and both was good. They continued to tell me they drove my vehicle and it did not cut off or stop running. I informed them I DON-??T FEEL SAFE KNOWING MY VEHICLE SHUT OFF WITHOUT NOTICE could they check it again. They kept my vehicle another day and they stated NO CODES SHOWED UP AGAIN THAT THEY CAN POINT TO A SPECIFIC ISSUE. Again, another out of pocket diagnostic expense of $125. On 02/28/23 I contacted AutoNation Buick GMC Laurel to inquire if there has been a RECALL in place. The representative stated there WAS NO RECALL IN PLACE. After extensive research and review to my ultimate shocking surprise I see numerous complaints have been expressed with Buick GMC from consumers and previous customers outlining their concerns and this hazardous life threatening situation of THEIR BUICK STOPPING WITHOUT NOTICE. Buick GMC is aware of this repeated life threatening and dangerous issue from consumers and from previous customers year after year after year. Buick GMC nevertheless STILL REMAINS SILENT AND HAVE TAKEN NO ACTIONS NO REMEDY NO RECOURSE ABOUT AMENDING AND CORRECTING THE DANGERS OF THEIR MANUFACTURED VEHICLES. SUBSEQUENTLY, BUICK GMC HAVE NOT TAKEN THE NECESSARY STEPS TO IMPLEMENT A RECALL.

- Bowie, MD, USA

problem #6

Jul 272021

Enclave

  • miles
The power lift trunk closes unexpectedly. It has been doing it a few times and it is very dangerous as it does not stop when something stops it. It closed on my head and pushed me inside the vehicle - it injured my head with the impact drawing blood. It is scary how dangerous this is!!

- Rosemount, MN, USA

problem #5

Aug 112020

Enclave

  • miles
In 2017 the timing belt failed with less than 100,000 miles on the vehicle. Timing belt replacement was over 2000 dollars. 2018 the check engine light came on india sting an issue with the caytalic converter. Have not repaired but vehicle will dye while driving. It quit working on interstate and I had to coast across five lanes to shoulder, where I was able to restart vehicle. This also happened on 2 lane highway. 2020 airbag light came on, stayed on for a few days and went out. Hit bump in road airbag light returns.

- Prattville, AL, USA

problem #4

Feb 112019

Enclave

  • 88,000 miles

A D V E R T I S E M E N T S

On 3 occasions, while the car was driven, the car stopped without warning. On all three occasion, the car will not start. The first time this occurred, I took the car to the dealership, carl black roswell. They replaced the starter and replaced all the fuel injector. 2-3 days after the car was picked up, the car stopped again while my wife was driving our kids to school and the car wouldn't start. The car was towed to the dealership again. This time, they said they replaced the fuse block. A few days after I picked up the car from the dealership, the car stopped again while it was driven and the car wouldn't start after it stopped. The car again was towed to the same dealer. They then said they fixed the ground wire. They said they could not guarantee me that the issue will not re-occur. I was concerned for the safety of my wife and kids since my wife uses the car to drop off and pick up my kids to/from school. I contacted GM (through email to the CEO, mary). GM reached out to me and their claims department contacted the dealership. GM indicated that they had approved all the 3 repairs (including the 2 repairs that did not fix the issue) and asked me that there was nothing else they could do. I asked for a guarantee the issue will not re-occur and GM said they could not guarantee me that the issue will not reoccur. I then reached out to GM's CEO via email again and asked for a guarantee or replacement of the car with a certified used Buick Enclave or new Buick Enclave. Its been over a week and I have received no response. I have been renting a car for my wife to take the kids to school for almost a month and it has cost me about $800 to date and I am still renting the car. The Buick Enclave is still at the dealership at the current time. The dates the 3 incidences occurred(I.e. car stopped):2/11/2019, 2/22/2019 & 3/18/2019. I attached invoices for 1st two incidences.

- Atlanta, GA, USA

problem #3

May 142018

Enclave

  • 37,000 miles
My car make model VIN number is not included in the service airbag recall but I am experiencing service air bag issue. I only have 37,677 miles on the car! in addition, I just needed a new ac compressor and compressor condenser hose.

- Chicago, IL, USA

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problem #2

Oct 312017

Enclave

  • 99,000 miles
The fuel mileage reader is not working properly...sometimes when I get gas it registers more mileage than it should....such as it may be on empty and the amount of fuel that I put in it should register that I would get 115 miles off it....but it will register that I should get 150 miles. Sometimes it registers right and I can drive only 10 miles and the number of miles that I can travel will drop by 28 miles or more. It changes as I drive but doesn't show the proper mileage left as be appropriate. Also my heat is only coming out the vents in the rear and the top side dash vents and the bottom driver side floor vent. The front dash vents have no heat and the bottom floor passenger vent is blowing cool air. The heat problem is when driving and siting. The mileage reader is occurring when driving and after refilling and sometimes while sitting with the car running.

- Warsaw, NC, USA

problem #1

Jun 052015

Enclave

  • 60,000 miles
(1) driver door bounces back and closes after open it and when you think it is secure and able to exit vehicle (even if done carefully, slowly and deliberately)--finger caught in door and now permanently bent and damaged; (2) back hatch slams down with no warning--closed on me and my 4-year old son while we were standing under it changing his clothes; and (3) fuel tank will not allow gas to pump (spent up to 10 minutes trying to pump gas and got not even 1 gallon (video available). Husband fixed hatch. All were reported to local dealer in person and excuses only thing given; did not offer to look into anything further unless I paid regular charges and wanted to show me "tricks" they use for pumping gas because it happens to person helping me at dealer with his Buick also. Reported to GM corporate via website and nothing done (closed my file as "unsatisfied"). this was all before recall on hatch was issued (which Buick still has not figured out a fix for it). Letter sent to GMC legal department with no response. Too many safety issues with this car. Cannot be trusted, especially after you tell the manufacturer of problems and they do nothing. They owe for the hatch fix and also for personal injuries. They should be forced to buy this car back since they cannot warn of design defects and put their customers at risk.

- Dallas, TX, USA

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