I am writing because we purchased a 2010 Buick Enclave in 2018. Immediately after purchasing I noticed issues with the vehicle and it had to be serviced twice within a couple weeks of having it. At the time the service dept. Could not diagnose the issue and blamed it on my accidentally touching the manual shift on the shaft. I knew I was not doing this. I have video of the car doing this weird acceleration and all during the last couple of years but [xxx] kept saying the vehicle was fine. Well, I was stranded because it just stopped a few days ago and had to take a $50 uber home. I have had to uber 3 times now and purchased a code reader. The code comes back as a timing chain stretched. It seems what I was feeling from the very beginning was in fact this issue. I am not happy about this. I have had to rent vehicles for the last 3 days and will have to have the vehicle towed back to my home tomorrow. Since this issue was brought to your attention from day one I expect it to be repaired at no cost to me and some of the charges I have accumulated be reimbursed. This is not just! I will be looking into the lemon law and if it applies to me. I am hoping your company takes responsibility. Had they paid attention to what I was saying and all then this would never have happened, . the stress and issues this has caused goes so much deeper than this the code that comes back is P0008. The crank shaft. I have read numerous reviews on this and will continue to carry this on. Furthermore the fact that there are recent issues with the power steering as well. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wrightstown, WI, USA

The contact owns a 2010 Buick Enclave. The contact received a recall notification for NHTSA campaign number: 14V266000 (seat belts); however, the parts needed for the repair were unavailable. The dealer was unable to provide a specific date as to when the parts would become available. The vehicle was not repaired. The manufacturer was not made aware. The contact had not experienced a failure.

- The Villages, FL, USA

On July 28, 2014, traffic lights were out due to a storm at a busy intersection making it a 4-way stop. When my turn to proceed I started out going North and a vehicle heading West didn't realize the lights were out ran thru intersection hitting me on right front passenger side pushing my vehicle over 2 lanes. I would estimated she was doing at least 45 miles per hour. She didn't see me and I didn't see her because a truck was stopped blocking both of our views. I bounced off drivers door and ended up laying in passenger seat. I was unable to move and when another driver helped me up I noticed my seat belt had come undone and the air bags didn't deploy. I was injured on my left side and required medical attention. I was not able to drive my car due to damage caused by accident. I am still currently under doctors care and due to injuries I am unable to perform my household duties plus I am unable to walk. I also suffered neck and back injuries.

- Taylor, MI, USA