The contact owns a 2009 Buick Enclave. The contact stated that the lift gate did not manually close. The contact received notification of NHTSA campaign number: 15V415000 (structure) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The failure mileage was not available. VIN tool confirms parts not available.

- Colonia, NJ, USA

The contact owns a 2009 Buick Enclave. While the vehicle was parked, the liftgate door was opened and the door independently shut with force. The contact stated that the failure recurred on several occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V415000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 31,500.

- Cheyenne, WY, USA

The contact owns a 2009 Buick Enclave. The contact stated that the lift gate had failed. The contact stated that while trying to retrieve an item from the trunk, the lift gate fell and hit her in the head. The contact stated that she sustained several headaches. The vehicle was taken to the dealer who diagnosed that the struts on the lift gate needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 50,000.

- Plaquemine, LA, USA