The contact owns a 2008 Buick Enclave. The contact stated that the liftgate was lowering improperly, difficult to open, and became shut to the point that it could no longer be opened. In addition, the liftgate ajar warning indicator flashed; however, the liftgate was closed at the time. The vehicle was repaired per NHTSA campaign number: 15V415000 (structure), but the contact stated that the recall repair failed to provide a permanent remedy. Sudbay Chevrolet Buick Cadillac GMC (88 causeway St, gloucester, MA 01930, (978) 381-5097) diagnosed that the control module needed to be replaced and stated that further testing was required to determine if any other repairs were needed. The manufacturer was notified. The approximate failure mileage was 130,000.

- Rockport, MA, USA

The contact owns a 2008 Buick Enclave. The contact stated that the vehicle was included in NHTSA campaign number: 15V415000 (structure). The contact stated that the rear hatch failed to open and close properly. On several occasions, while driving over a bump in the road, the rear hatch became ajar. The vehicle was taken to tolbert Chevrolet Buick (located at 1040 w beacon St, philadelphia, ms 39350, (601) 656-4802) to be diagnosed, but the mechanic was unable to reproduce the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage and VIN were not available.

- Sturgis, MS, USA

The contact owns a 2008 Buick Enclave. While retrieving packages out of the trunk, the liftgate dropped down and pinned the contact between the door and the trunk. The contact's husband managed to free her and the ambulance was called. The contact sustained injuries to the spine, disc area, and right leg. Medical attention was received. The vehicle was taken to the dealer and repaired. The approximate failure mileage was 150,000.

- Detroit, MI, USA

The contact owns a 2008 Buick Enclave. When opening the rear hatch, the door failed to open. The contact stated that the warning light illuminated on the instrument panel, which indicated that the rear door was open. The vehicle was repaired under NHTSA campaign number: 15V415000 (structure:body:hatchback/liftgate), but the failure recurred. The contact attempted to close the door manually, but the failure continued to occur intermittently. The manufacturer was notified. The approximate failure mileage was 86,000.

- Brookland, NY, USA

The contact owns a 2008 Buick Enclave. The contact stated that for months the rear liftgate randomly fell down without warning. The contact received notification of NHTSA campaign number: 15V415000 (structure:body) and stated that the part was not available within a reasonable time frame to schedule the recall repair. VIN tool confirms parts not available. The vehicle was also included in NHTSA campaign number: 14V118000 (air bags) and the dealer did not give a specific date for when the part would become available. Parts distribution disconnect. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact continued to experience the rear liftgate failure. The failure mileage was not available.

- Seven Valleys, PA, USA

The contact owns a 2008 Buick Enclave. The contact stated that the liftgate failed to remain up and struck the contact in the back of the head. The contact received notification of NHTSA campaign number: 15V415000 (structure) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 39,375.

- Hemphill, TX, USA

The contact owns a 2008 Buick Enclave. While the vehicle was parked, the contact attempted to open the rear hatch door by pressing the open button on the fobik; however, the liftgate failed to open. On several occasions, the liftgate failed to close when the close button was pressed on the fobik. The contact had to manually open and close the liftgate on several occasions. The contact received notification of NHTSA campaign number: 15V415000 (structure), but the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.

- Pleasant Grove, AL, USA

The contact owns a 2008 Buick Enclave. When the rear liftgate was opened, it closed independently and struck the contact in the back. No medical attention was required. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V415000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available. Updated 1/15/16

- Plain View, TX, USA

The contact owns a 2008 Buick Enclave. The contact stated that the liftgate had difficulty opening and opened independently on several occasions. The contact received notification of NHTSA campaign number: 15V415000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 97,000. VIN tool confirms parts not available.

- Russia, OH, USA

The contact owns a 2008 Buick Enclave. While parked, the vehicle's liftgate was open. The contact placed something in the back of the vehicle and the liftgate collapsed and struck his back. There were no injuries. The contact received notification of NHTSA campaign number: 15V415000 (structure); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 74,965. Updated 1/12/16 *

- Apache Junction, AZ, USA

The contact owns a 2008 Buick Enclave. When the vehicle was parked and the liftgate was opened, the liftgate independently fell down and struck the contact on the head. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V415000 (structure), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

- Ray, OH, USA

The contact owns a 2008 Buick Enclave. The contact stated that the liftgate failed to remain open and forcibly closed independently. The contact received notification of NHTSA campaign number: 15V415000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and told the contact that there was no schedule for the release of these parts. The failure mileage was 76,127......updated 02/10/16 the consumer stated the hatchback no longer stays up. The comes crashing down.

- Decatur, GA, USA

The contact owns a 2008 Buick Enclave. Upon opening the liftgate, it intermittently closed automatically. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 149,000.

- Phildelphia, PA, USA

The contact owns a 2008 Buick Enclave. The contact stated that NHTSA campaign number: 15V415000 (structure) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer was made aware of the failure. On several occasions, the liftgate fell on the contact's head. There were no injuries. The failure mileage was 60,000.

- Abbeville, AL, USA

The contact owns a 2008 Buick Enclave. While opening the liftgate, it inadvertently came down on top of the contact. There were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

- Richmond Hill, NY, USA

I have been almost squished several times by my dysfunctional lift gate. It does not stay open on it's own anymore. It will come slamming down whether there is something in it's way or not. I find this very dangerous and would like it fixed asap. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Franksville, WI, USA