The contact owns a 2005 Buick Century. While driving approximately 60 mph, the low beams stopped working and hindered the contact's visibility while the vehicle was in motion. The contact had to hold the switch to get the high beams to remain illuminated due to the failure. The vehicle was taken to a dealer where it was diagnosed that the multi-function switch on the column for the lights needed to be replaced, including prematurely deteriorated ground wires. The dealer stated that the parts were to be ordered, but were not yet available for them to provide a specific date of when the part would be available to complete the repair. The contact left the vehicle at the dealer until the part was available. The manufacturer was notified of the failure. The approximate failure mileage was 118,000.

- Redding, CA, USA