TSB List for the 2023 BMW iX

Technical Service Bulletins (TSBs) for the 2023 iX are official communications between BMW & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER
  • BRAKES (PWS)
  • SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
  • POWER TRAIN
  • POWER TRAIN:DRIVELINE:DRIVESHAFT
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
  • ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE
  • AIR BAGS
  • SEAT BELTS
  • SEAT BELTS:FRONT:ANCHORAGE
  • STRUCTURE
  • STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL
  • STRUCTURE:BODY:DOOR
  • STRUCTURE:BODY:TAILGATE
  • STRUCTURE:BODY:ROOF AND PILLARS
  • VEHICLE SPEED CONTROL
  • SEATS
  • SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
  • FORWARD COLLISION AVOIDANCE
  • FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
  • LANE DEPARTURE
  • LANE DEPARTURE: SENSING SYSTEM: CAMERA
  • COMMUNICATION:MANUFACTURER TELEMATICS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT
  • EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
  • EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
  • UNKNOWN OR OTHER
  • STEERING

    • TSB #B612123

      Date Announced:
      NOV 16, 2023
      NHTSA ID:
      #10245376

      The steering wheel heating takes a long time to achieve the desired temperature. Read More »

    • TSB #B612123

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10242701

      The steering wheel heating takes a long time to achieve the desired temperature. Read More »

    STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER

    • TSB #B612123

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10242701

      The steering wheel heating takes a long time to achieve the desired temperature. Read More »

    BRAKES (PWS)

    • TSB #SIB350123

      Date Announced:
      APR 01, 2023
      NHTSA ID:
      #10236225

      When the brake pedal is pressed/ released, a creaking noise may be heard from the pedal area for the Integrated Brake System (IB). Read More »

    SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

    • TSB #SIB350123

      Date Announced:
      APR 01, 2023
      NHTSA ID:
      #10236225

      When the brake pedal is pressed/ released, a creaking noise may be heard from the pedal area for the Integrated Brake System (IB). Read More »

    POWER TRAIN

    • TSB #B120523

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10242885

      The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit): 0317F2 - High-voltage system, insulation ... Read More »

    • TSB #B120422

      Date Announced:
      JUL 01, 2023
      NHTSA ID:
      #10241363

      BMW AG has issued a Delivery Stop (effective December 1, 2022) on certain Model Year 2023 BMW iX SAV vehicles that were produced between October 5, 2022 and November 10, 2022. Read More »

    • TSB #SIB120422

      Date Announced:
      APR 01, 2023
      NHTSA ID:
      #10236219

      BMW AG has issued a Delivery Stop (effective December 1, 2022) on certain Model Year 2023 BMW iX SAV vehicles that were produced between October 5, 2022 and November 10, 2022. Read More »

    • TSB #B120422

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235176

      BMW AG has issued a Delivery Stop: A bearing in the front electric drive unit could fail due to a manufacturing defect, resulting in a noise while driving. Read More »

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    • TSB #MCAS4023

      Date Announced:
      SEP 29, 2023
      NHTSA ID:
      #10242967

      BMW AG has requested the inspection of all dealer stock of the following part number(s) listed below to ensure the spacer is conformed to drawing. Read More »

    ELECTRICAL SYSTEM

    • TSB #B610624

      Date Announced:
      MAR 15, 2024
      NHTSA ID:
      #10252029

      This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. Read More »

    • TSB #B653223

      Date Announced:
      NOV 02, 2023
      NHTSA ID:
      #10245380

      Customers may state that there is a single horizontal line of distortion on the Multifunction Display screen(the combined instrument cluster/kombi and the Central Information Display) that rapidly and repeatedly runs from the bottom of ... Read More »

    • TSB #B653123

      Date Announced:
      OCT 27, 2023
      NHTSA ID:
      #10244502

      A vehicle may arrive at your center with various faults and check control messages. During diagnosis with ISTA, these modules do not respond: Receiver Audio Module (RAM) Instrument Cluster Module (KOMBI) Telematics Module (TCB4) ... Read More »

    • TSB #B612623

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244503

      There may be erroneous fault entries for the electric fan (E-FAN) in the Combined Charging Unit (CCU) in iXM60 Sports Activity Vehicles built from February 18, 2022 ??A?A? October 23, 2023. Read More »

    • TSB #B612523

      Date Announced:
      OCT 25, 2023
      NHTSA ID:
      #10244504

      The purpose of this Service Bulletin (SIB) is informational regarding DC (direct current) charging complaints on Gen 5 Battery Electric Vehicles (BEV). Read More »

    • TSB #B661023

      Date Announced:
      MAY 01, 2023
      NHTSA ID:
      #10238092

      "After programming to I-level 23-03-5xx, the fault memory 0x022270 is stored in the mPAD (Medium Platform Automatic Driving) and cannot be deleted. Read More »

    • TSB #B610120

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10233162

      Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. Read More »

    • TSB #B120422

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10230720

      BMW AG has issued a Delovery Stop (effective December 1, 2022) on certain Model Year 2023 BMW iX SAV vehicles that were produced between October 6, 2022 and November 7, 2022. Read More »

    • TSB #B610120

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10225115

      Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. Read More »

    • TSB #B651322

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10225124

      After updating dealer owned vehicles to software 22-07-5XX, many current BMW customers and previous Demo users may receive emails stating that they are linked to BMW vehicles they do not own. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #B653123

      Date Announced:
      OCT 27, 2023
      NHTSA ID:
      #10244502

      A vehicle may arrive at your center with various faults and check control messages. During diagnosis with ISTA, these modules do not respond: Receiver Audio Module (RAM) Instrument Cluster Module (KOMBI) Telematics Module (TCB4) ... Read More »

    • TSB #B640423

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10242527

      ?The customer may notice visual discrepancies in the instrument cluster display or head-up display. Read More »

    ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

    • TSB #B660523

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235204

      Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints. Read More »

    ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

    • TSB #B652123

      Date Announced:
      JUL 01, 2023
      NHTSA ID:
      #10241371

      During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5, and returned to customers without making them aware of the change. Read More »

    AIR BAGS

    • TSB #B630622

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10242524

      ?Taillamp CC messages 2052 "Rear left light system faulty" and 2053 "Rear right light system faulty" is displayed. Read More »

    • TSB #SIB521023

      Date Announced:
      APR 01, 2023
      NHTSA ID:
      #10236231

      If the initialization of the seat position is lost, it is shown to the driver via a red air bag warning light and a Check Control message. Read More »

    SEAT BELTS

    • TSB #B511023

      Date Announced:
      MAY 01, 2023
      NHTSA ID:
      #10238079

      While driving on smooth roads, a cracking sound can be heard from the rear safety belt feed trim panel. This sound will ONLY occur on the right-side panel. Read More »

    SEAT BELTS:FRONT:ANCHORAGE

    • TSB #B511023

      Date Announced:
      MAY 01, 2023
      NHTSA ID:
      #10238079

      While driving on smooth roads, a cracking sound can be heard from the rear safety belt feed trim panel. This sound will ONLY occur on the right-side panel. Read More »

    STRUCTURE

    • TSB #B540322

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10242697

      A buzzing sound is heard in the Sky lounge roof while driving at highway speeds. Read More »

    • TSB #B511123

      Date Announced:
      JUN 01, 2023
      NHTSA ID:
      #10239606

      When driving on rough roads, a "cracking" sound can be heard coming from the D-pillar trim panel. The noise can occur on both left and right-side panels. Read More »

    • TSB #SIB510622

      Date Announced:
      JUL 01, 2022
      NHTSA ID:
      #10218414

      The I20 has a front ornamental grille with radome* heating. The radome heating is intended to melt snow deposits in cold weather to ensure the safe function of the sensors behind it. Read More »

    STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL

    • TSB #B510622

      Date Announced:
      MAY 01, 2023
      NHTSA ID:
      #10238076

      The I20 has a front ornamental grille with radome* heating. The radome heating is intended to melt snow deposits in cold weather to ensure the safe function of the sensors behind it. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #B610623

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235194

      The lower armrest on the driver's door does not get warm. Read More »

    STRUCTURE:BODY:TAILGATE

    • TSB #B514616

      Date Announced:
      MAY 01, 2023
      NHTSA ID:
      #10238081

      Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator. Read More »

    • TSB #B512422

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10230731

      The tailgate sporadically fails to open when signaled via the interior button (driver's door panel) or the key fob. Read More »

    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #B540322

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10242697

      A buzzing sound is heard in the Sky lounge roof while driving at highway speeds. Read More »

    VEHICLE SPEED CONTROL

    • TSB #B660523

      Date Announced:
      OCT 19, 2023
      NHTSA ID:
      #10244242

      Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints. Read More »

    SEATS

    • TSB #B520822

      Date Announced:
      OCT 18, 2023
      NHTSA ID:
      #10244238

      The decorative hard plastic piece, centered inthe front seat??A?A?s headrest (circled area), may contact a person??A?A?s head when they are between4' 10" and 5' 6" in height. Read More »

    SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

    • TSB #B520822

      Date Announced:
      OCT 18, 2023
      NHTSA ID:
      #10244238

      The decorative hard plastic piece, centered inthe front seat??A?A?s headrest (circled area), may contact a person??A?A?s head when they are between4' 10" and 5' 6" in height. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #B660523

      Date Announced:
      OCT 19, 2023
      NHTSA ID:
      #10244242

      Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints. Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    • TSB #B660523

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235204

      Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints. Read More »

    LANE DEPARTURE

    • TSB #B660523

      Date Announced:
      OCT 19, 2023
      NHTSA ID:
      #10244242

      Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints. Read More »

    • TSB #SIB521023

      Date Announced:
      APR 01, 2023
      NHTSA ID:
      #10236231

      If the initialization of the seat position is lost, it is shown to the driver via a red air bag warning light and a Check Control message. Read More »

    LANE DEPARTURE: SENSING SYSTEM: CAMERA

    • TSB #B660523

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235204

      Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #B653123

      Date Announced:
      OCT 27, 2023
      NHTSA ID:
      #10244502

      A vehicle may arrive at your center with various faults and check control messages. During diagnosis with ISTA, these modules do not respond: Receiver Audio Module (RAM) Instrument Cluster Module (KOMBI) Telematics Module (TCB4) ... Read More »

    EQUIPMENT

    • TSB #B661523

      Date Announced:
      NOV 16, 2023
      NHTSA ID:
      #10245420

      Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated. Read More »

    • TSB #B652923

      Date Announced:
      SEP 19, 2023
      NHTSA ID:
      #10242873

      Vehicles which require this campaign to be completed will show it as ??A?A?Open??A?A? when checked either inAIR, AWP, Campaign Summary, or Warranty Vehicle Inquiry. Read More »

    • TSB #B652823

      Date Announced:
      SEP 11, 2023
      NHTSA ID:
      #10242874

      Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone ... Read More »

    • TSB #B652723

      Date Announced:
      SEP 11, 2023
      NHTSA ID:
      #10242875

      Customers may be experiencing one or more of these 3 issues with Apple CarPlay??A???A? operation: No selections can be made in Apple CarPlay??A???A? using the I-Drive Controller Apple CarPlay??A???A? connections may intermittently be ... Read More »

    • TSB #B840523

      Date Announced:
      SEP 05, 2023
      NHTSA ID:
      #10242869

      Intermittently the GPS location in 3 Party Navigation Apps (i.e., Apple Maps, Google Maps, Waze) will drift fromthe correct location. In addition, the location of the vehicle in the My BMW app may be incorrect. Read More »

    • TSB #SIB511022

      Date Announced:
      JUN 01, 2022
      NHTSA ID:
      #10218370

      Groaning noise in the front parcel shelf of the luggage compartment area. The noise is mostly heard when the vehicle interior is cold. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SIB651022

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10224211

      The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #B651623

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10235203

      Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #B840523

      Date Announced:
      SEP 05, 2023
      NHTSA ID:
      #10242869

      Intermittently the GPS location in 3 Party Navigation Apps (i.e., Apple Maps, Google Maps, Waze) will drift fromthe correct location. In addition, the location of the vehicle in the My BMW app may be incorrect. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #B652723

      Date Announced:
      SEP 11, 2023
      NHTSA ID:
      #10242875

      Customers may be experiencing one or more of these 3 issues with Apple CarPlay??A???A? operation: No selections can be made in Apple CarPlay??A???A? using the I-Drive Controller Apple CarPlay??A???A? connections may intermittently be ... Read More »

    EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE

    • TSB #B610120

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10233162

      Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING

    • TSB #SIB330123

      Date Announced:
      APR 01, 2023
      NHTSA ID:
      #10236224

      Customer receives CCM ID 496 "Steering behavior changed (Integral Active Steering)", and the vehicle turning radius has increased noticeably. Read More »

    UNKNOWN OR OTHER

    • TSB #SIB330123

      Date Announced:
      APR 01, 2023
      NHTSA ID:
      #10236224

      Customer receives CCM ID 496 "Steering behavior changed (Integral Active Steering)", and the vehicle turning radius has increased noticeably. Read More »

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